The EasyPost Delivery Guarantee is here
The EasyPost Delivery Guarantee service is available to all EasyPost customers. What does delivery guarantee mean? It provides a money-back guarantee on service levels that carriers don't cover, like USPS First Class Parcel and Priority Mail.
Plugging the gaps
| Carrier service | EasyPost Delivery Guarantee supported | USPS Delivery Guarantee supported |
|---|---|---|
| USPS First Class Parcel | ✓ | |
| USPS Priority Mail | ✓ | |
| USPS Priority Mail Express | ✓ |
Additional service levels across UPS, DHL, and FedEx coming soon!
Streamlined and simple
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Automatic refund processing
No claims necessary, refunds are processed automatically.
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Automatic monthly reports
All late shipments and refunds summarized monthly.
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Year-round
coverage
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Service runs 365 days a year and through peak season.
Improve the customer experience
We've heard too many cases of consumers leaving bad reviews, asking for money back, overloading support teams, and churning altogether when shipments arrive late. EasyPost Delivery Guarantee allows you to solve all these problems at once.
Seize control over your shipping delays
Carriers' partial coverage on delivery guarantees is incredibly problematic when shipments are consistently arriving late. And this problem is only exacerbated during the peak season. Use EasyPost Delivery Guarantee to gain more control over the carriers' volatility and shipping delays in transit performance.
Get going today!
Signing up for the EasyPost Delivery Guarantee is as simple as one quick contract amendment. We will schedule a meeting with you and then send over a rate card for all service levels included in the delivery guarantee service with the contractual amendment to lock in the rates. We can get you going as fast as you are ready to sign up. Contact your CSM or click below to get going now!
