Both protect shipments. Only one automates claims, optimizes carrier rates, and lives inside your existing shipping workflow.
InsureShield is a standalone insurance product. EasyPost Guard is insurance built into a complete shipping platform — with automated claims, rate shopping, and delivery intelligence included.
Shipping protection, automated USPS and FedEx claims, multi-carrier rate shopping, and branded tracking — one platform, one integration, one login.
Multi-carrier shipping insurance with a manual claims portal, strong UPS-native integration, and DeliveryDefense address scoring as a separate add-on.
Every dimension that affects your coverage, cost, and operational overhead.
| What Matters | EasyPost Guard easypost.com/products/guard | InsureShield by UPS Capital |
|---|---|---|
| Platform & Integration | ||
| Platform integration | Built into EasyPost — labels, tracking, and insurance in one place EP WINS | Standalone product; requires a separate InsureShield portal login GAP |
| Label + insurance in one workflow | ✓ Yes — single platform, single integration EP WINS | ✗ No — separate system required GAP |
| Free to start | ✓ $0 to get started EP WINS | ✗ Requires quote and policy enrollment GAP |
| API access | Full API — single integration for labels, tracking, and insurance EP WINS | InsureShield Connect API — separate integration required |
| Coverage | ||
| Carrier coverage | All 100+ EasyPost carriers — USPS, UPS, FedEx, DHL, regionals, and more EP WINS | Multi-carrier available; strongest native integration with UPS |
| Insurance fee | Flat 1% of declared shipment value EP WINS | Variable; quote required — pricing not published GAP |
| Coverage limit | Up to $5,000 standard; up to $15,000 with approval | Up to invoice value of goods plus shipping expenses |
| Package protection | Available — branded post-purchase protection to increase cart conversion | Available via Shopify app or merchant coverage TIE |
| Claims | ||
| USPS claims | Fully automated — EasyPost identifies eligible shipments and files on your behalf EP WINS | Manual — log into the InsureShield portal and submit documentation yourself GAP |
| FedEx claims | Automated claims support via EasyPost Guard EP WINS | Manual — submit through InsureShield portal GAP |
| Claims wait period | No wait period | No wait period TIE |
| Claims filing window | Standard EasyPost policy terms | 9 months for loss, damage, and porch piracy; 90 days for concealed damage |
| Claims resolution | EasyPost manages the process end to end EP WINS | Up to 3-day average with proper documentation |
| Upfront cost for claims | $0 — EasyPost earns a % only when a claim is recovered EP WINS | Requires active policy enrollment GAP |
| USPS approval rate | 90%* EP WINS | Not published GAP |
| Annual USPS recovery | $1M+ recovered per year on behalf of EasyPost shippers* EP WINS | Not published GAP |
| Intelligence & Optimization | ||
| AI-powered optimization | ✓ Luma AI selects the optimal carrier per shipment automatically EP WINS | ✗ No carrier selection intelligence GAP |
| Delivery intelligence | Luma AI — carrier performance, rate optimization, and delivery insights EP WINS | DeliveryDefense — address confidence scoring only (separate add-on) |
| Multi-carrier rate shopping | ✓ Rate shop across 100+ carriers in real time EP WINS | ✗ Not available GAP |
| Branded tracking + WISMO | ✓ Branded pages, SMS/email notifications, 61% WISMO reduction* EP WINS | ✗ Not available GAP |
InsureShield works well as a standalone insurance product. These are the moments when that separation creates friction for operations teams.
The differences aren't visible at 200 shipments a month. They become very visible at 20,000.
The team logs into the InsureShield portal, gathers tracking numbers and invoice documentation for each claim, uploads files, and waits for adjuster review.
Average resolution time is up to four days per claim — assuming all documentation is correct the first time. At 80 claims, that's significant operational overhead.
USPS Claims Automation identifies every eligible loss and files each claim automatically. The operations team does not touch a single form.
Payouts are processed and the team is notified when recoveries land. Every eligible claim gets filed. Nothing falls through the cracks.
InsureShield covers whatever carrier the team uses — but no intelligence layer exists to identify the rate increase, model alternatives, or automate a carrier shift.
The operations team identifies the spike manually, researches alternatives, and reconfigures carrier accounts on their own before coverage can follow.
Luma AI flags the rate increase and benchmarks spend across the carrier network. It identifies UPS Ground as cheaper for Zone 4–7 and recommends shifting 30% of volume.
The team acts inside EasyPost — no new integration required. Insurance coverage follows the shipments automatically to the new carrier.
InsureShield is a credible product with real strengths. Here's where it's genuinely the better fit.
Carrier declared value is a liability cap — not insurance. Filing against it is slow, documentation-heavy, and approval is never guaranteed. EasyPost Guard's Shipping Insurance is in-house coverage at a flat 1% fee, with a faster claims process and broader eligibility across all EasyPost carriers.
Yes. The Shipping Insurance API covers all EasyPost carriers — including UPS, FedEx, DHL, and 100+ regional and specialty carriers. USPS Claims Automation and FedEx Claims provide automated filing specifically for those carriers.
Nothing upfront. EasyPost takes a percentage as an admin fee only when a claim is successfully recovered. If no claim is recovered, you pay nothing.
No. EasyPost Guard is available directly inside your existing EasyPost account. There's no standalone vendor to manage, no separate contract, and no additional login.
InsureShield requires manual claims submission through their separate online portal — you log in, upload documentation, and track status yourself. EasyPost Guard automates the entire process for USPS and FedEx shipments, with EasyPost filing on your behalf and notifying you when payouts are processed.
Every unprotected shipment is potential unrecovered revenue. EasyPost Guard makes protection automatic — across every carrier, at a flat rate, with $0 upfront claims cost.
$0 to get started · 100+ carriers
99.99% uptime · No credit card required