I enabled address verification, but EasyPost won't correct an intentionally bad address

First, double check to see if you've enabled address verification under the verify attribute in your Address object. If it's not enabled, then the address verificaiton will not work and we'll assume that you've checked the address yourself.

Second, it's important to note that we will not correct an address that has too many errors in it, or if the address has too many correction possibilities because of the errors. We will flag the address as invalid, but we will not provide auto-correction to any address that has:

  • Multiple errors in the address (e.g. invalid ZIP and invalid street name in the same address)
  • Multiple address possibilities (e.g. a bad address can be interpreted to be two different verified addresses)

We will correct to a reasonable extent, but it's much safer for you if we flag these problematic addresses instead of assuming your intent behind them. The last thing we want to do is suggest the wrong address based on vague errors.

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