Are there monthly/yearly subscription plans using EasyPost?
Yes, if you ship with volume, we’d be open to providing a Custom plan for you. Talk To A Shipping Expert
Do I get the label fee back when I refund a label?
If you successfully refund the label with the carrier, we will also refund the label fee back to you.
Do you charge for every label in a multi-piece shipment?
It really depends on the carrier. If the carrier supports multi-piece shipments, then we do not charge a label fee for each parcel in the shipment. This is because the carrier is essentially charging you for each parcel you bundle into a multi-piece shipment via...
Do you offer receipts for payment?
Yes. Go to your dashboard and access your billing page history. There’s an option to generate a receipt PDF.
How do I setup ACH Billing with EasyPost?
If you want to pay with ACH billing directly to your bank account, it’s simple to set up with EasyPost. Log into your EasyPost Account and go to your Dashboard. Click on Billing on the left hand menu. Click on Add Bank Account under the...
How does USPS billing work with EasyPost?
We generate a USPS account automatically in conjunction with your EasyPost account. Your EasyPost USPS account has USPS Commercial Plus Pricing by default. EasyPost will handle the billing, since you'll be using prepaid labels on your USPS account. We also offer subscription and other types...
What charges may I face if I am using a Free Developer plan account?
Our Developer plan is designed to be a completely Free option to help lower volume users get started with our simple shipping platform. However, there are certain situations where we assess a fee to either recoup our costs or discourage abuse. These are: Using the...
What does recharge amount and recharge threshold mean?
Your recharge threshold is the minimum amount of balance left before it triggers a recharge amount. Your recharge amount is the amount of money you’d like to reinsert into your balance from your account or credit card. For example, if your recharge threshold is $300...
What happens when I use the Free Developer plan for more than the 50,000 free parcels per year?
You will be assessed an overage charge of 5 cents per label, tracking or rating call. All overage is eligible to be credited toward an upgrade to a Custom plan should you find your business has outgrown the free Developer plan.