Yes, our CustomsInfo object has the customs_certify and customs_signer values that take the place of a physical signature.
Can I refund a shipment that was not created through EasyPost?
You can not refund a shipment that you did not create through EasyPost.
Does EasyPost support Paperless Trade (PLT)? EDI? AES?
We support PLT for DHL and EDI for FedEx and UPS. As far as AES goes, you can file the information at AESDirect and get a number. That number goes into the CustomsInfo object in the eel_pfc field, which then gets transmitted to the carrier....
How do customs forms work?
EasyPost customs form work via our CustomsInfo object. Since most of our labels have customs information integrated directly onto the label, there usually isn’t a need to print out separate customs forms (unless the carrier specifically dictates it). Take a look at our Customs Documentation...
How do I cancel a shipping label and request a refund?
Canceling and voiding shipping labels is dependant on the carrier. You’ll have to comply by your carrier’s label voiding policies. To initiate a refund, we have a line-by-line guide on how to do so here.
How do I create a commercial invoice?
You can create commercial invoices in the forms attribute in the Shipment object.
How do I ship internationally using the API?
To ship internationally using the EasyPost API, you’ll need three things: A carrier account that has international reach A service level that has international reach Customs information When creating the Shipment object, ensure that you populate the proper strings with the carrier and service level...
How do I ship to a APO/FPO with EasyPost?
Use “AP” or “FP” for the state attribute in the Address object. You'll also have to include customs forms with your shipment as well.
How does Declared Value work for UPS and FedEx shipments?
Declared value represents the maximum liability for a package in case it gets lost, damaged, or destroyed. For UPS and FedEx, they’ll cover up to $100 for every shipment that DOES NOT have a declared value. EasyPost offers complete coverage over your packages for just...