Can I refund a shipment that was not created through EasyPost?
You can not refund a shipment that you did not create through EasyPost.
How do I ship internationally using the API?
To ship internationally using the EasyPost API, you’ll need three things: A carrier account that has international reach A service level that has international reach Customs information When creating the Shipment object, ensure that you populate the proper strings with the carrier and service level...
Does EasyPost support Paperless Trade (PLT)? EDI? AES?
We support PLT for DHL and EDI for FedEx and UPS. As far as AES goes, you can file the information at AESDirect and get a number. That number goes into the CustomsInfo object in the eel_pfc field, which then gets transmitted to the carrier....
How do child users work on EasyPost?
A child User is an associated account that's linked to its parent account. Child accounts can help businesses support multiple end-users with their own set of carrier credentials. In essence, a child User is a clone of the master User, with some major exceptions. The...
How do I cancel a shipping label and request a refund?
Canceling and voiding shipping labels is dependant on the carrier. You’ll have to comply by your carrier’s label voiding policies. To initiate a refund, we have a line-by-line guide on how to do so here.
How do I create a commercial invoice?
You can create commercial invoices in the forms attribute in the Shipment object.
How do I manage carrier accounts using the API?
Take a look at our Carrier Accounts documentation here. Our CarrierAccounts object has everything you should want to manage your carrier accounts via the API. Please note that CarrierAccounts is only available in our Production environment.
How do I ship to a APO/FPO with EasyPost?
Use “AP” or “FP” for the state attribute in the Address object. You'll also have to include customs forms with your shipment as well.
How does Declared Value work for UPS and FedEx shipments?
Declared value represents the maximum liability for a package in case it gets lost, damaged, or destroyed. For UPS and FedEx, they’ll cover up to $100 for every shipment that DOES NOT have a declared value. EasyPost offers complete coverage over your packages for just...