What charges may I face if I am using a Free Developer plan account?

Our Developer plan is designed to be a completely free option to help lower volume users (i.e. below 120,000 annually) get started with our simple shipping platform. However, there are certain situations where we assess a fee to either recoup our costs or discourage abuse. These are:

  • Using the labels beyond 10,000 free parcels per month results in an overage charge of 5 cents per label.
  • Using the trackers API beyond the number of labels purchased which results in a 2 cents fee per tracker.
  • Using the address verification API beyond the number of labels purchased which results in a 2 cents fee per verification.
  • Creating shipments i) beyond 10,000 free parcels per month and ii) in excess of 3x the number of labels purchased, results in an overage charge of 2 cents fee per additional shipment created.
  • Loading wallets from a credit card which results in a 3% convenience fee deducted from the amount loaded. This fee can be avoided by loading wallets via ACH.

Customers who opt to purchase an Enterprise subscription are eligible to receive a credit for any overage fees paid for labels, trackers, rating or address verification, incurred by their previous full calendar month of API usage.

Don't see your question? Talk to a shipping expert