What is UPS Verbal Confirmation of Delivery?
You can request a Verbal Confirmation of Delivery for your UPS Next Day Air Early AM shipments. After completing the delivery in question, the UPS agent will call you for confirmation. UPS will use the preferred contact information included on the package.
There is a $3.00 surcharge to attach Verbal Confirmation to your Next Day Air Early AM packages. Also, Verbal Confirmation is NOT available to packages being delivered to Hawaii addresses.