What is DHL eCommerce?
DHL eCommerce provides standard domestic and international carrier services, as well as return solutions and ecommerce logistics tools. They specialize in high-volume shipping, partnering with different carriers to handle last-mile delivery (in the US, the USPS handles DHL eCommerce’s last-mile delivery).
DHL eCommerce is a great option for ecommerce businesses due to their economy of scale. They can easily leverage their volume to get businesses lower rates and a better service.
DHL eCommerce Services
DHL eCommerce offers many different service levels to fit the needs of many different ecommerce businesses.
DHL eCommerce Domestic Services:
DHL eCommerce domestic services are best suited for packages weighing less than 5 lbs. They offer end-to-end tracking and delivery to every zip code in the U.S. (DHL uses USPS for final-mile delivery).
- DHL SmartMail Parcel & Parcel Plus (Best for packages)
- Expedited Max: ⅔ postal day service
- Expedited: 2-5 average postal day service
- Ground: 3-8 postal day service
- Maximum 16 oz. for DHL SmartMail Parcel
- Maximum 25 lbs. for DHL SmartMail Parcel Plus
- Carbon neutral option
- Shipment protection up to $100
- DHL SmartMail Flats (Best for newsletters, brochures, etc.)
- 3-8 average postal day service
- Maximum 16 oz.
- DHL SmartMail Bound Printed Matter (Best for documents that are stapled, spiral bound, etc.)
- Expedited: 2-5 average postal day service
- Ground: 3-8 average postal day service
- Maximum 25 lbs.
DHL eCommerce International Services
DHL eCommerce has a few different international services that allow them to deliver to more than 220 countries and territories across the globe!
- DHL Parcel International Direct (Best for duties and tax payment options + heavy packages)
- Shipping to 37 countries across the globe
- 3-10 business day service
- DDP or DDU (Options to pay duties and taxes pre or post delivery)
- Address validation
- Up to $100 package protection
- Maximum 44 lbs. (66 lbs. for Canada)
- DHL Parcel International Standard (Best for heavy packages)
- Shipping to over 220 countries and territories
- 4-8 business day service (Europe and Canada)
- 8-14 business day service (All destinations accept Europe and Canada)
- DDU + DAP (Duties and taxes will be paid upon delivery)
- Up to $100 package protection
- Maximum 44 lbs. (66 lbs. for Canada)
- DHL Packet International (Best for lightweight packages)
- Shipping to over 220 countries and territories
- 4-8 business day service
- DDP + DAP (Duties and taxes will be paid upon delivery)
- Up to $100 package protection (per BOL)
- Maximum 4.4 lbs.
- DHL Duty and Tax Calculator
- DHL’s Duty and Tax Calculator easily integrates with most APIs and allows for easy, real-time calculation of duties, taxes, and other fees that can be displayed at checkout in a shopper’s local currency.
Integrate with EasyPost for easy access to all DHL eCommerce services.
FAQs:
- Who delivers DHL packages?
- USPS delivers DHL packages in the United States. Delivery in other countries is typically handled by DHL but may differ per country.
- When does DHL deliver?
- DHL typically delivers Monday-Friday between 8 a.m. and 6 p.m.
- Can DHL eCommerce deliveries be tracked?
- Yes, all DHL eCommerce deliveries come with end-to-end tracking.
- Is DHL eCommerce a good fit for all ecommerce businesses?
- Because DHL eCommerce’s specialty is high volume, it is not the best fit for smaller ecommerce businesses that ship irregularly or ship a lower volume of parcels.