Why are there time zone discrepancies on trackers?

Simply put, these discrepancies are the result of different carriers presenting different data. For instance, USPS return timestamps with no time zones at all, while FedEx always returns properly zoned timestamps.

Our system works on the UTC time zone, so make assumptions that the timestamp reflects the UTC time zone.

We do have a feature on the roadmap to address these discrepancies, and we’ll update this page when we can release it.

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