Did you know that 40% of package insurance claims are never filed? Or that package theft and porch piracy are on the rise? Today’s parcel protection landscape is filled with gaps (difficulty of filing, breakdowns in coverage, etc.) and friction that erode both customer trust and shipper profits.
That’s why EasyPost is introducing EasyPost Guard, our powerful package protection suite.
How does EasyPost Guard work?
EasyPost Guard offers the tools shippers need to protect themselves and their customers when shipping goes wrong. These include:
- EasyPost Insurance API
- USPS Claims and FedEx Claims
- Norton Shopping Guarantee Package Protection
Each tool addresses a different risk that shippers might face, including damage, theft, or even a lack of customer confidence in a successful delivery.
USPS Claims and FedEx Claims
Stop losing out on refunds.
Did you know that some of your USPS and FedEx shipping labels come with $100 worth of built-in shipping insurance? Shippers across the nation lose out on millions in potential refunds because they don’t take advantage of this protection that’s baked into the cost of their shipping labels. And we can’t blame them—identifying viable claims and successfully filing them with the carrier is tedious and time-consuming.
Luckily, EasyPost’s USPS Claims and FedEx Claims programs file claims for lost and damaged parcels on behalf of the shipper, making the process simple and realizing more revenue. No more struggling to identify and manually file claims—EasyPost helps automate the process.
- Zero upfront cost: USPS Claims and FedEx Claims are free to initiate. We only take an administrative fee when you get your refunds.
- 90% success rate: EasyPost’s powerful APIs allow us to unlock high approval rates, so you can reach your maximum refund potential.
- Automatic filing: We identify, file, and refund your approved claims to your EasyPost account automatically.
Shipping Insurance API
Insure your parcels against loss, damage, and theft.
One downside to complimentary carrier insurance is the lack of coverage across all service levels and against theft. This inconsistent coverage makes it hard for shippers to properly protect themselves and their customers.
To make matters worse, most third-party insurance providers use variable rates that can be impacted by the parcel’s contents, destination, carrier, and service level, as well as the shipper’s previous claim history.
EasyPost’s Shipping Insurance API removes this fine print and provides simple, hassle-free protection.
- Predictable flat rate: EasyPost Shipping Insurance only costs 1% of your declared parcel volume, no matter the package or destination.
- Full coverage: You get comprehensive protection against loss, damage, and theft.
- Any carrier, any service: All EasyPost carriers can be protected with EasyPost Shipping Insurance, so you don’t have to worry about inconsistent coverage.
- International coverage: Whether your package is going across the U.S. or the Atlantic, we’ve got you covered.
Norton Shopping Guarantee (NSG)
Boost shopper trust and drive cart conversions.
It’s no secret that cart abandonment is one of the main battles ecommerce brands face when growing their business. But before fighting the price or delivery speed war, you need to win the trust of your shoppers to get them to check out their shopping carts.
NSG builds shopper confidence with a series of shopping guarantees. Once you’ve added NSG to your storefront, your shoppers will be able to purchase protection and feel confident in their purchases.
- Boost conversion rates and repeat purchases: Increase shopper confidence with a trusted badge and industry-backed guarantees.
- Add instantly, free of charge: Install easily on platforms like Shopify, BigCommerce, and WooCommerce, with no cost to you, the merchant.
- Reduce support costs: Let our dedicated claims team handle disputes, refunds, and lost package issues—saving you time and money.
- Gather customer insights: Track all purchases with our intuitive dashboard to gain insight into buyer behavior.
How do I learn more?
If you’re interested in learning more about EasyPost Guard, see our website or contact us to get started.
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