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Kevin Funk

New Feature: Public Tracking-Details Web Page

by Kevin Funk
Tracking Details Page

Check out EasyPost's new dedicated tracking web page! You can now send your customers our public track.easypost.com pages after you've purchased a Shipment or Tracker. Just grab the public_url field from a tracker, and send it to your customers:

            
          require 'easypost'
          EasyPost.api_key = "<YOUR_API_KEY>"

          tracker = EasyPost::Tracker.create({
            tracking_code: "9400123456789012345123",
            carrier: "USPS"
          })
            
          {
            ...
            "id": "trk_a1b2c3d4",
            "tracking_code": "9400123456789012345123",
            "status": "in_transit",
            "created_at": "2016-06-20T21:52:28Z",
            "updated_at": "2016-06-20T21:52:32Z",
            "est_delivery_date": null,
            "carrier": "USPS",
            "tracking_details": [...],
            "public_url": "https://track.easypost.com/..."
          }
            
          

The tracking page offers a clean, up-to-date view of package whereabouts that's consistent across carriers. Include the dedicated tracking page in branded emails or text messages to your customers as soon as their items ship. Keep them engaged with your brand, and reduce WISMO (where is my order) call volume.

Now all of your shipments have access to a unique, unified public tracking page. You can also find a link to this page in your Shipments Dashboard under Tracking Code.

Shipments Dashboard link to Tracking Page