Money back for your USPS Priority Mail® and Priority Mail Express® shipments

Did you know your USPS Priority Mail® or Priority Mail Express® shipments have $100 of built-in shipping insurance? Our USPS Claims program identifies, verifies, claims, and refunds your lost or damaged packages. Best of all, there's a $0 upfront cost to join this program!

Reach out to your CSM today to get started! If you don't have an account with EasyPost contact sales to get started today!

Free and automated

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High success rate

With EasyPost's powerful Tracking API, we empower you with necessary data and help you file your lost/damaged shipments.

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$0 upfront cost

We take care of every step in the claims submission process. An administrative fee will only be applied if your claims are approved.

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Easily get started

Minimum implementation is required. And our engineers and CSMs are here to support you throughout the process.

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Automatic refund

Approved refunds will be credited back to your account automatically and we send the corresponding reporting to you.

Who will benefit from this

  • Customers with big monthly shipping volume
  • Customers who frequently ship with USPS Priority Mail® or Priority Mail Express®
  • Platform customers who host a high number of merchants
  • NOT for developer plan customers
  • NOT for non-EasyPost customers
  • NOT for other carriers

How to implement

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Contact your CSM

Get started with the program by reaching out to your CSM and signing a simple amendment.

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Add CustomsItems

Implement the CustomsItems call to send us your product value and product descriptions.

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Approved and paid

Once USPS approves your claims, we will pay your share directly back to your EP account as a credit.

Save with USPS Claims

Our USPS Claims program is a well-loved, value-added program. The simplicity, automation, and transparency has made it an industry innovation.

Reach out to your CSM today to get started today! If you don't have an account with EasyPost contact sales to get started!