Automate your USPS claims with EasyPost

Did you know your USPS Ground Advantage, Priority Mail®, and Priority Mail Express® shipments have $100 of built-in shipping insurance? EasyPost's USPS Claims program helps you take advantage of that coverage and bypass the manual filing process. We automatically identify, claim, and recover your funds from lost or damaged packages. Best of all, there's a $0 upfront cost to join this program!

Reach out to your CSM today to get started! If you don't have an account with EasyPost contact sales to get started today!

Contact Sales

Free, reliable, and automated

$0 upfront cost

We take care of every step in the claims submission process. An administrative fee will only be applied to your approved claims.

90% Success rate

With EasyPost's powerful Tracking API, we achieve a consistent and reliable high success rate of 90% for all lost or damaged USPS claims filed on your behalf.

Automatic refund

Approved refunds will be credited back to your account automatically and we send the corresponding reporting to you.

Easily get started

Minimum implementation is required. And our engineers and CSMs are here to support you throughout the process.

Who will benefit from this

Customers with high monthly shipping volume for any of the following services: USPS Ground Advantage, Priority Mail®, or Priority Mail Express®
Platform customers who host a high number of merchants
Lost or damaged shipments with an invoice that includes the shipment value

How to implement

Contact your CSM

Get started with the program by reaching out to your CSM and signing a simple amendment.

Add CustomsItems

Implement the CustomsItems call to send us your product value and product descriptions.

Approved and paid

Once USPS approves your claims, we will automatically send your share directly back to your EP account as a credit.

Save with USPS Claims

Our USPS Claims program is a well-loved, value-added program unique to EasyPost. The simplicity, automation, and transparency have made it an industry innovation. Customers can easily take advantage of their built-in USPS shipping insurance while automating their claims filing process.

Reach out to your CSM to get started today! If you don't have an account with EasyPost contact sales to get started.

Contact Sales

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