Maximized refunds, minimal effort and resources
Easily get started in just a few minutes. Our engineers and CSMs are here to support you throughout the process.
<5 Minutes to implement
Our customers have recovered over $1M+ in refunds throughout the lifetime of our carrier claims service.
$1M+ In refunds recovered
We take care of every step in the claims submission process. An administrative fee will only be applied to your approved claims.
$0 Upfront cost
With EasyPost’s powerful Tracking API, we achieve a high historic success rate of 90% for all carrier claims filed on your behalf.
90% Success rate
Who and what can benefit from FedEx Claims?
- Customers with high monthly shipping volume for the following U.S. domestic services: FedEx First, Priority, Standard Overnight®, and Extra Hours*
- Platform customers who host a high number of merchants
- Shipments that are lost or damaged during transit
- Shipments that are accompanied by an invoice with the shipment value listed
*Shipments made through a “FedEx Default” shipping account do not qualify.
Say goodbye to manual claims filing in 3, 2, 1
Get started with the program by reaching out to your CSM and signing a simple amendment.
Contact your CSM
Implement the CustomsItems call to send us your product value and product descriptions.
Add CustomsItems
Once FedEx approves your claims, they will automatically send your funds back to you. EasyPost will invoice you for the administrative fee.
Approved and paid
Get what’s owed to you
Our FedEx Claims program is the easiest way to get the most value out of your FedEx shipping label benefits. After implementation, EasyPost will reliably automate the entire process with our Tracking API, so you can receive the refunds owed to you without lifting a finger.
Reach out to your CSM today to get started! If you don’t have an account with EasyPost contact sales to get started.
