Automate your FedEx claims with EasyPost

Did you know your FedEx First Overnight®, Priority Overnight®, Standard Overnight®, and Extra Hours shipments have $100 of built-in shipping insurance? EasyPost’s FedEx Claims program helps you take advantage of the $100 coverage included with your shipping label.

We automate the entire claims process from identification, initiation, and resolution for your lost or damaged FedEx packages. Best of all, there's a $0 upfront cost to join this program!

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Upfront cost

We take care of every step in the claims submission process. An administrative fee will only be applied to your approved claims.

90%

Success rate

With EasyPost's powerful Tracking API, we achieve a high historic success rate of 90% for all carrier claims filed on your behalf.

$1M+

In refunds recovered

Our customers have recovered over $1M+ in refunds throughout the lifetime of our carrier claims service.

Minutes to implement

Easily get started in just a few minutes. Our engineers and CSMs are here to support you throughout the process.

Who and what can benefit from FedEx Claims?

Customers with high monthly shipping volume for the following U.S. domestic services: FedEx First, Priority, Standard Overnight®, and Extra Hours*
Platform customers who host a high number of merchants
Shipments that are lost or damaged during transit
Shipments that are accompanied by an invoice with the shipment value listed

^{*Shipments made through a “FedEx Default” shipping account do not qualify.}

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Say goodbye to manual claims filing in 3, 2, 1

Contact your CSM

Get started with the program by reaching out to your CSM and signing a simple amendment.

Add CustomsItems

Implement the CustomsItems call to send us your product value and product descriptions.

Approved and paid

Once FedEx approves your claims, they will automatically send your funds back to you. EasyPost will invoice you for the administrative fee.

Get what’s owed to you

Our FedEx Claims program is the easiest way to get the most value out of your FedEx shipping label benefits. After implementation, EasyPost will reliably automate the entire process with our Tracking API, so you can receive the refunds owed to you without lifting a finger.

Reach out to your CSM today to get started! If you don't have an account with EasyPost contact sales to get started.

Contact Sales