Services
Sway establishes a new standard of service for home shoppers. It ensures precise driver arrival times are coordinated with consumers and offers comprehensive communication to support the entire experience. Sway manages all facets of delivery and returns for merchants and retailers. Its internal systems and procedures maintain a chain of custody and track every package movement.
Next Day or Expedited Delivery
We deliver same-day, next-day, and more with industry-leading on-time delivery, all for less than the cost of ground shipping. Enjoy live 2-way SMS chat with the driver, available 7 days a week, with delivery windows, proof of delivery, and signature required options.
Doorstep pick-up of e-commerce returns
We offer box-less, label-less at-home pickups for your shoppers, resulting in a 20% increase in repeat purchase rates, a 40% reduction in WISMR, a 15% reduction in freight costs, and a 60% reduction in cycle time.
Doorstep Exchanges
Combine your deliveries and returns into one convenient trip for a magical customer experience, leading to reduced freight costs, a 40% recapture of potential lost revenue, an NPS score of 75, and a 22% increase in customer conversions to exchanges.
