EasyPost Guard
Your complete shipping protection
Protect your shipments, customers, and revenue with one suite, from automated claims and shipping insurance to shopping guarantees.
Protection that pays
EasyPost Guard is your all-in-one suite for shipping protection, anchored by the fastest USPS claims automation on the market. Guard helps you keep revenue safe—and the headaches gone.
- USPS Claims
- Shipping Insurance API
- Norton Shopping Guarantee
- FedEx Claims
Put USPS claims on autopilot
Let’s be real—filing USPS claims is a nightmare. Manual forms. Endless follow-ups. Weeks of waiting. No wonder 40% of eligible refunds never even get filed.
EasyPost changes the game:
- Automatic filing: We identify and file claims for eligible parcels—no manual work required.
- Self-serve support: Upload shipment details and documentation in seconds when needed.
- High approval rate: 90% of claims filed through EasyPost Guard are successfully approved.
- Zero upfront risk: You only pay when your claim gets paid.
No more chasing down refunds. No more waiting weeks. Just faster money back, less stress, and a smarter claims process.
Hassle-free shipping insurance
When claims aren’t enough, EasyPost Shipping Insurance steps in to cover high-value shipments across any carrier. EasyPost makes it easy to protect any shipment, any carrier, any destination with affordable coverage.* Our shipping insurance is hassle-free with fast claims filing in under 10 minutes and up to $15,000 in protection per package.
*EasyPost Shipping Insurance covers for all EasyPost carriers. See our policy for full details.
A single solution for every risk
EasyPost Guard includes more than just USPS Claims and EasyPost Shipping Insurance. It’s an end-to-end protection suite that helps you ship confidently and build trust at every step.
- Norton Shopping Guarantee. An ecommerce-focused protection solution covering loss, damage, and theft. Shoppers can opt in and pay for coverage at checkout.
- FedEx Claims Automation. Automate FedEx claims for select service levels. Currently available to Enterprise Plan users only.
Why choose EasyPost Guard?
Carriers weren’t built for the scale and speed of ecommerce. We were. Guard replaces legacy headaches with:
- One place to manage claims, insurance, and shopper protection
- Seamless automation that integrates with your shipping workflow
- Faster claims filing and higher recovery rates than anyone else
Got questions? We have answers.
What is EasyPost Guard?
EasyPost Guard offers everything a shipper needs to protect themselves from the risks of the traditional shipping process. It’s a suite of solutions that helps you protect your packages, customers, and revenue from damage, loss, and theft.
What is the difference between EasyPost Shipping Insurance and USPS Claims for the shipper?
EasyPost Shipping Insurance is optional coverage you purchase through EasyPost to protect packages against damage, loss, or theft.
USPS Claims is an EasyPost service that automates loss and damage claims for USPS shipments covered by USPS’s complimentary $100 insurance on select service levels, including Ground Advantage, Priority Mail, and Priority Mail Express.
What is the difference between EasyPost Shipping Insurance and Norton Shopping Guarantee for the shipper?
EasyPost Shipping Insurance is protection you can purchase with EasyPost that insures your package against damage, loss, or theft. You purchase and insure the package.
Norton Shopping Guarantee is an ecommerce-focused protection solution that insures against damage, loss, or theft. Your shoppers can opt-in to purchase coverage at checkout. This visibility encourages cart conversions by reassuring shoppers.
What is the difference between USPS Claims and FedEx Claims?
USPS Claims is available to all EasyPost customers and can be accessed and managed through the EasyPost dashboard.
Today, the FedEx Claims program is only available to EasyPost customers on the Enterprise plan. To get started, please reach out to your customer success manager.
How can I access Guard’s solutions?
All EasyPost Guard solutions can be accessed through the EasyPost dashboard. You’ll be able to monitor coverage, claims, and more absolutely code-free. EasyPost Shipping Insurance can also be accessed through the API.
Ready to protect every shipment?
Discover how Guard can save you time, build trust, and recapture revenue automatically.
