Massdrop is an online community for enthusiasts that provides people across several communities—from audio and electronics to quilting and cooking—a place to connect with one another, discuss their favorite products and activities, and buy those products together. Massdrop is a also platform where users can combine their buying power to get deals. Massdrop post products on their site for a limited amount of time. As more people commit to buying these products the cheaper it is for the whole group.
Massdrop wanted to simplify their shipping process and add more functionality to their platform. Massdrop was integrated with every carrier individually and thus found themselves spending an inordinate amount of time developing shipping features for each respective carrier.
Massdrop uses Easypost’s API to generate pre-paid and print shipping labels for drop ship orders with their vendors. The flexibility and ease of Easypost’s API allows Massdrop to add additional courier shipping options without increasing complexity to their backend and determine the best shipping method based on a variety of different variables like price and speed.
Massdrop was able to simplify shipping while at the same time add real-time tracking statuses and international address verification. EasyPost allowed Massdrop to perform address validation for customers before they buy postage and print shipping labels to ensure accurate delivery.
Ultimately, Easypost’s multi-carrier functionality has provided Massdrop with information and processes to strengthen their company's operations and customers' experiences.