EasyPost Luma AI
Every shipping team thinks they know their costs, until they see the number Luma AI comes back with. Want yours? Answer a few quick questions and get a real savings estimate in about two minutes, based on how shippers with a profile like yours are actually performing.
No carrier switch, no contract, and no sales call.
average
cost savings
increase in
delivery accuracy
in savings for one customer
in savings identified for EasyPost customers
Luma AI turns your shipping data into clear decisions: analytics, an AI advisor, and automated rate selection, built on billions of shipments and available for shippers of all sizes. It’s included in the EasyPost Suite, so the intelligence that finds your savings also runs your everyday shipping.
A rate card tells you what a carrier charges. It won’t tell you what a wrong service-level decision costs you on a single label. At real volume, a few cents of avoidable spend per shipment adds up to millions a year, and because it never lands as its own line item, most teams never catch it.
How it works, on your own data:
One of Europe’s largest re-commerce marketplaces was shipping 25,000+ U.S. labels a day, mostly with a single carrier, at an 80% on-time rate. Luma AI recommended a different service level for each shipment.
The result:
They went on to move 10 times more volume to EasyPost.
Visibility, analytics, and simulation for shipping
Luma AI Insights gives teams real-time visibility into shipping performance, costs, and delivery outcomes. It combines analytics, benchmarking, and simulation to help teams understand trends, spot issues early, and test changes before rollout.
Insights provides the foundation Advisor builds on, delivering the data and context behind smarter decisions.
Core capabilities:
Your AI shipping advisor for better decisions
Luma AI Advisor is a shipping-native LLM that gives every shipper instant access to expert guidance through purpose-built shipping AI. Ask questions about costs, delivery performance, carrier mix, or margins, and get clear recommendations and decision-ready guidance based on your actual shipping data.
Unlike generic chatbots, Advisor is a shipping AI tool trained on years of real shipping behavior across billions of shipments.
Shipping AI label selection
Luma AI Select applies shipping AI at the exact moment labels are created. It automatically chooses the best carrier and service level for every shipment based on cost, delivery performance, and your business priorities.
Instead of manually rate shopping or managing complex rules, Luma AI Select ensures every shipment is executed the right way, at scale, applying Luma AI recommendations automatically at label creation.
What it does best:
Smarter labels, fewer surprises
Luma AI is trained on billions of shipments to help you pick the best label.
Instant setup, fully self-serve
Set it up yourself in minutes. No waiting on vendors, no complicated rollout.
Built for merchants and platforms
Use it yourself or offer it to your sellers—self-serve or fully white-labeled.
Real savings, real results
Cut shipping costs by 15%. Improve delivery accuracy by 23%. Your bottom line will thank you.
Luma AI is fully self-serve for merchants—just activate it right from your EasyPost dashboard. No contracts, no dev time, and already built in at no cost to you.
Running a platform or marketplace?
Offer Luma AI as a fully white-labeled tool in your own portal. Stand out. Keep sellers loyal. Skip the build.
