Flexible, Adaptable Fulfillment

Fact Sheet

• Business: Ecommerce Fulfillment Solutions for Online Brands
• Website: shipbob.com
• EasyPost APIs Used: Shipping API, Tracking API, Address Verification API

Fulfilling online orders

The late majority is quickly turning to the web to make purchases. The growth in ecommerce can be attributed to a number of factors, including the rising popularity in Direct-to-Consumer (DTC) brands and small business owners turning to the digital retail space. While online shopping is growing in adoption amongst consumers. Businesses are quickly getting online, a question of logistics remains on the table for many business owners and operators: how do I easily ship out orders?

ShipBob is a tech-enabled 3PL that fulfills ecommerce orders for some of the most popular brands globally. They have a robust network of warehouses and a comprehensive carrier library, which allows them to optimize customer deliveries, significantly reduce shipping costs, and enable cross-border expansion. Their customers enjoy the benefits of hassle-free returns, competitive pricing, and seamless integrations into their website.

EasyPost was a huge enabler to getting ShipBob started. Since then, we’ve scaled our businesses together to service thousands of businesses and over ten million orders.

JACOB RADKIEWICZ

VP of Engineering at ShipBob

Partnering with EasyPost

When ShipBob was founded in 2015, the team understood the importance of having reliable, and flexible technology that could scale with them. They did not want to commit resources to a partnership that would limit them and have to be replaced every other year.

Partnerships today have to be flexible. When we began working with ShipBob, the idea was to support them with a robust product offering that included label generation for the biggest carriers in North America — including USPS, FedEx, UPS, and DHL. They needed a software provider that consolidated label generation with address verification and real time tracking. We checked all the boxes.

As the relationship evolved, ShipBob wanted to support their brands with returns management, international expansion, and leverage innovative carriers to support same- and next-day delivery. It was equally important that our API had an average uptime of 99.99% — time is money and delays at label generation can easily compound and cost you thousands of dollars.

Our ability to remain flexible as our users scale and adapt is what caught ShipBob’s attention and ultimately, led to our longstanding partnership.

My favorite part about working with EasyPost is their ability to solve problems. They know the fulfillment and 3PL space inside and out. Every time something comes up, EasyPost works with us to figure out how to solve it. In essence, EasyPost is a one-stop-shop for all things shipping.

JACOB RADKIEWICZ

VP of Engineering at ShipBob

The Future

Fulfillment centers depend on the continued success of their brands. Keeping up with consumer expectations and offering a memorable experience with every customer order is crucial to a brand’s success, which makes it crucial to fulfillment centers too. EasyPost allows fulfillment centers to leverage hundreds of carriers and service levels globally, which position them uniquely in the eyes of DTC brands. Brands can work with fulfillment centers, which are powered by EasyPost, in order to access global expansion, parcel tracking, address verification, insurance, same day delivery, and much more.

EasyPost and ShipBob are working day and night to ensure that every digital order you get is delivered without a hitch. If you’re interested in having a technology forward 3PL that can support all your shipping needs seamlessly, contact the team at ShipBob. If you’re a 3PL looking to expand internationally, increase shipping options, simplify returns, or just want to talk shipping, contact partnerships@easypost.com.