Changes to Terms and EcoPost Services
EasyPost's EcoPost Services are evolving, and we may therefore update the Services and the Terms from time to time. If we modify the Terms, we will let you know either by posting the updated Terms or through other communications. If you continue to use the Services after we have posted updated Terms, you are agreeing to be bound by the updated Terms. If you don't agree to be bound by the updated Terms, then you may not use the Services and are prohibited from doing so. We may, at our sole discretion, change or discontinue all or any part of the offerings we provide via our Services, at any time and without notice. You acknowledge that EasyPost may establish general practices and limits concerning use of the EcoPost Services, including the maximum period of time that data or other content will be retained by EasyPost or its third-party service providers on your behalf. You agree that EasyPost has no liability for the deletion or failure to store any data or other content maintained or uploaded in connection with the Services. You acknowledge that EasyPost reserves the right to change these general practices and limits at any time, in its sole discretion, with or without notice.
About the EcoPost Services
EasyPost's EcoPost Services allow you to obtain and provide estimates and pricing and to purchase carbon credits and similar assets ("Credits") from third-party negative emissions and carbon offset developers or registries ("Supplier Partner(s)") to offset the estimated carbon emissions from parcel delivery on each shipment. EasyPost facilitates the transactions and will provide you with the appropriate evidence of your purchase of Credits. EasyPost serves as an intermediary between you and the applicable Supplier Partner. You acknowledge and agree that, in these transactions between you and our Supplier Partners, EasyPost is an intermediary, not acting as a seller or reseller of credits, nor is EasyPost a party to the transaction between you and the Supplier Partner.
Purchases and Payment
You agree to pay all costs and fees associated with your use of the EcoPost Services, including any applicable sales and use taxes, surcharges, or other charges, at the time of purchase. The EcoPost Services may employ the use of third-party service providers for the purpose of offering the Services, facilitating payment, and completing the purchases of the Credits. By submitting your information, you grant us the right to provide your information to these third parties. Parcel delivery emissions used to calculate the Credits are strictly estimates based on publicly available research and information as well as information made available through the use of third-party service providers. Items without available information are calculated through an estimate based upon the disclosed weight, shipping method, and shipping distance. All emissions calculations are subject to change. If your payment method is a credit card for any given payment (including, without limitation, wallet refreshes), a standard convenience fee of three and three quarters percent (3.75%) will apply. If you purchase Credits through EasyPost, your payment amount (less EasyPost's transaction fee and any convenience or third-party payment processing fee(s)) will be held in an account on your behalf until the Credit is redeemed with the applicable Supplier Partner. Most Credits will be redeemed within sixty (60) days from the date of payment. However, some Credits may be redeemed after the standard holding period, either because the applicable Supplier Partner is not yet ready to receive payments or because the Credit you purchased, by its terms, is not capable of being redeemed until a future date. You acknowledge and agree that your payment amount may be held on your behalf for such time as may be reasonably necessary to redeem the Credit with the applicable Supplier Partner.
If you purchase Credits in connection with any shipment, you may request a refund of your payment amount via the API, but only in the event that the label associated with the Credit purchase remains unused and the refund has been requested in accordance with the applicable carrier's terms of service. Notwithstanding anything to the contrary in this section, any refund requests must be submitted within thirty (30) days after the date of purchase.
Promotions and Discounts
EasyPost may offer discounts or promotions ("Promotions") from time to time, which may result in different amounts charged for the same or similar feature, product, or service. Any applicable sales and use taxes and transaction fees will be calculated after the Promotion is applied. Unless otherwise stated by us in writing, you may only use one Promotion at a time and cannot combine Promotions or any other discounted offers. We may modify or cancel any Promotion at any time. If you violate these Terms, EasyPost reserves the right to cancel your Promotion.
Access to EcoPost Services
Subject to the restrictions below and the Terms, EasyPost grants you a non-exclusive, worldwide, non-transferable, revocable, limited license to access our APIs and documentation only as necessary to develop, test, and support an integration of your application with the EcoPost Services.
Your license to access our APIs and documentation is limited and subject to the following restrictions:
- You may not access our APIs or documentation in violation of any law or regulation;
- You may not access our APIs in any manner that (a) compromises, breaks, or circumvents any of our technical process or security measures associated with the Services; (b) poses a security vulnerability to customers or users of the Services; or (c) tests the vulnerability of our systems or networks;
- You may not access our APIs or documentation in order to replicate or compete with the Services;
- You may not attempt to reverse engineer or otherwise derive source code, trade secrets, or know-how of our APIs or Services;
- You may not attempt to use our APIs in a manner that constitutes excessive or abusive usage.
If we believe there is a violation of these Terms that can be remedied by your modification or update of your application, we will, in most cases, ask you to take direct action rather than intervene. However, EasyPost reserves the right to immediately suspend and/or terminate the Services and take appropriate action if we believe there is a risk of harm to us, the Services, our customers or users, or any third parties. EasyPost also reserves the right to audit your use of the Services or your application to ensure it does not violate our terms and policies. You agree that you will cooperate with inquiries related to such an audit and provide us with proof that your application complies with the Terms and EasyPost's policies. We retain all ownership rights to the EcoPost Services, our APIs, and documentation, including all related intellectual property rights herein. All of our rights not expressly granted by these Terms are hereby retained. Any content or copy that you use to promote or market the Credits must either have been provided to you by EasyPost or otherwise approved by EasyPost.
Representations and Warranties
By using the EcoPost Services, you expressly agree to comply with all applicable laws, and you agree, represent, and warrant that:
- You are eighteen (18) years or older (or the legal age of majority in your jurisdiction), capable of forming a binding contract, and are not barred from using the Services under applicable law;
- If you are agreeing to these Terms on behalf of an organization or entity, you are authorized to agree to these Terms on that organization's or entity's behalf and bind them to these Terms (in which case, the references to "you" and "your" in the Terms, except in this sentence, refer to that organization or entity).
- You will only use the Services for lawful purposes, using only authorized means;
- You will not use the Services for sending or storing any unlawful material or communications or for deceptive or fraudulent purposes;
- You will keep secure and confidential your account password or any identification credentials we provide you which allows access to the Services; and
- You will only use the Services for your own use and will not resell or sublicense the Services to a third party.
You acknowledge and agree that the purchase of any Credits via the EcoPost Services is not an endorsement, recommendation, or sponsorship of any Supplier Partner or Credit obtained. You also acknowledge and agree that it is not possible for EasyPost to verify the accuracy or completeness of all of the information it obtains from or about Supplier Partners. You acknowledge the possibility that: (a) Supplier Partners may inadvertently or intentionally provide inaccurate information to EasyPost about themselves or their Credits; (b) Supplier Partners may inadvertently or intentionally omit relevant information to EasyPost about themselves or their Credits; (c) Supplier Partners may be unable to create, transfer, or certify certain Credits; or (d) similar errors, misrepresentations, omissions, negligence, or misconduct may occur on the part of Supplier Partners which could impact their ability to provide or certify Credits. You therefore agree that EasyPost shall have no liability to you for any actual, financial, emotional, monetary, or reputation harms, in such cases of Supplier Partners' error, misrepresentation, omission, negligence, misconduct, or failure to fulfill their obligations in connection with any Credits.
International Use; Export Control
EasyPost is headquartered in the United States. If you access or use the Services from outside of the United States, you do so at your own risk. Whether inside or outside of the United States, you are solely responsible for ensuring compliance with the laws of your specific jurisdiction. Software available in connection with the Services and the transmission of applicable data, if any, is subject to United States export controls. No software may be downloaded from the Services or otherwise exported or re-exported in violation of U.S. export laws. Downloading or using the Services or any other software underlying the Services is at your sole risk.
EasyPost's EcoPost Services, including without limitation the Credits and emission estimates, are provided "AS IS" and without any warranty of any kind from EasyPost, except as expressly forth herein. ECOPOST SERVICES ARE PROVIDED BY EASYPOST ON AN "AS-IS" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT USE OF THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW. EasyPost also makes no representations or warranties concerning the accuracy, legality or compliance of material contained in or accessed through the Services or any failure or delay in the Credit purchasing process.
Reliance on Information Posted
The information presented by EasyPost regarding the EcoPost Services is made available for general information purposes only. EasyPost does not warrant the accuracy, completeness, or usefulness of the information. Any reliance you place on such information is at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to the Site or by anyone who may be informed of such information.
Limitation of Liability
TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY (INCLUDING, WITHOUT LIMITATION, TORT, CONTRACT, STRICT LIABILITY, OR OTHERWISE) SHALL EASYPOST (OR ITS THIRD-PARTY SERVICE PROVIDERS OR SUPPLIER PARTNERS) BE LIABLE TO YOU OR TO ANY OTHER PERSON FOR (A) ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING DAMAGES FOR LOST PROFITS, LOSS OF GOODWILL, WORK STOPPAGE, ACCURACY OF RESULTS, OR COMPUTER FAILURE OR MALFUNCTION, OR (B) ANY AMOUNT, IN THE AGGREGATE, IN EXCESS OF THE GREATER OF (I) $1000 OR (II) THE AMOUNTS PAID BY YOU TO EASYPOST IN CONNECTION WITH THE SERVICES IN THE TWELVE (12) MONTH PERIOD PRECEDING THE APPLICABLE CLAIM, (C) ANY ACTS, OMISSIONS, OR FAILURES OF A THIRD-PARTY SERVICE PROVIDER OR SUPPLIER PARTNER, OR (D) ANY MATTER BEYOND OUR REASONABLE CONTROL. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO THE ABOVE LIMITATION AND EXCLUSIONS MAY NOT APPLY TO YOU.
To the fullest extent allowed by applicable law, You agree to indemnify and hold EasyPost, its affiliates, officers, agents, employees, service providers, and Supplier Partners harmless from and against any and all claims, liabilities, damages (actual and consequential), losses and expenses (including attorneys' fees) arising from or in any way related to any third party claims relating to (a) your use of the Services (including any actions taken by a third party using your account or claims by your customers arising from their use of the Services through your products), (b) your violation of these Terms, and (c) your violation of a Supplier Partner's rules, policies, terms of service, or any agreement between you and a Supplier Partner. In the event of such a claim, suit, or action ("Claim"), we will attempt to provide notice of the Claim to the contact information we have for your account (provided that failure to deliver such notice shall not eliminate or reduce your indemnification obligations hereunder).
Please feel free to reach out to us at any time via a request on the EasyPost Support webpage at https://support.easypost.com/hc/en-us/requests/newopens in new tab