WeSupply is a cutting-edge Post-Purchase Experience, Marketing, and Communications platform that delivers engaging fully-branded post-purchase order tracking and return experience to customers.
WeSupply helps companies transform customer experience for the better by reducing client friction and WISMO calls with automation, a data-driven approach, and best-in-class self-service return solutions. The flexibility of WeSupply's post-purchase integration capabilities has made it a popular choice for online marketplaces. WeSupply is compatible with a variety of third-party tools and platforms, including Adobe Commerce (Magento), Shopify, Aptos, and Netsuite, and others.
Make the return process easy. Frictionless self-service return solution that simplifies the experience for customers & makes every return a potential repurchase.
All of your orders and shipments in one place. Don't send your customer service employees out into the field without the necessary equipment. WeSupply app gives you access to up-to-the-minute orders, shipment, tracking, and delivery times. This enables you to quickly and effectively help clients in any circumstance.
An engaging experience at every step. Create stand-out pages for an award-winning customer experience. WeSupply template gallery offers a variety of starting points for creating order pages and custom notifications emails that best suit your style, brand, and vision to the world.
Keep customers notified at every stage of the delivery process. Identify and proactively resolve delivery issues before customers experience them with our real-time package analysis solution that automatically updates your customers at every step of the shipping experience.
Connect to your ecommerce, ERP and POS to enable seamless, automated communication for online purchases with pickup in store, curbside pickup, ship to store, and return in store options.
A deep understanding of your order state is a must when working to improve the post purchase experience, so you need order level analytics. We provide a detailed breakdown that is both easy to access and understand. Master your order management process flow with all the information you need right at your fingertips.
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