USPS Pay-on-Delivery Returns with EasyPost

EasyPost offers USPS Pay-on-Delivery Returns (PoD) so that returns are easy on you AND your customers. With PoD, you don't have to pay postage fees on your USPS return label until the package is delivered. Enjoy the flexibility in deciding when and how to send return labels to customers without worrying about unused postage or future payment reconciliations. Improve your customers' return experience without breaking the bank.

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A better returns process

Efficient returns

Pay for return labels upon delivery. This ensures you only pay for the labels that you actually use. And because you pay at delivery, there are no billing adjustments.

Simple PoD QR codes

Enable customers with QR codes instead of return labels. Customers can show the Label Broker QR Codeopens in new tab to a clerk at their local Post Office and USPS will print their return label for them.

Satisfied customers

Send return labels or QR codes when it best fits your customers' needs. Customers without access to a printer can stop worrying about returns and start shopping with confidence.

Returns that fit your business

Depending on the returns experience you want to give your customers, create a return label only upon customer request or proactively include them with every outbound shipment. Businesses that expect returns such as home try-on kits, medical tests, or rental services can streamline their service by initially providing a return label. The choice is yours, and the price is the same.

Supported Pay-on-Delivery services

Supported Service levels


Supported Predefined Packages (Parcel Type)


How to get started

Sign up with EasyPost

Sign up free for an EasyPost account or talk to a shipping expert to get started today.

Set up USPS PoD

Reach out to EasyPost to create a UspsReturns account. Add USPS Label Brokeropens in new tab for QR code functionality.

Enjoy simpler returns

Provide customers with easy to use return shipping labels and save on unused postage.

Shippers like you use USPS Pay-on-Delivery Returns

Because it's cost-efficient, flexible, and makes the returns experience simpler. USPS Pay-on-Delivery Returns is the returns solution of choice for many of our shippers on the EasyPost platform. Get started today and enjoy an easier returns process for your business and customers.

Your first $250 is on us. Start shipping today!