Considering Switching to EasyPost? What You Need To Know
by EasyPost
You depend on your shipping technology to keep your fulfillment operations up and running.
When that technology works well, warehouse workers can prepare hundreds or thousands of packages for shipping each day.
On the other hand, when your shipping platform has hiccups, your business can experience delays that result in lost revenue and lost customers. That’s when you know it’s time to make a change—and if you’re reading this article, you’re probably in that boat.
Maybe your current shipping software is no longer able to handle your volume. Maybe you’ve experienced too many outages and don’t want to risk a peak season logistics shutdown. Or maybe you need to switch providers for another reason.
Whatever your problem, we’re convinced that EasyPost is the perfect solution. In this article, we’ll walk through some of the most common questions people have about transitioning to EasyPost.
Why switch to EasyPost?
You’ve probably done your research and discovered that there are several shipping solutions on the market today. So what sets EasyPost apart? Below you’ll find a few features and capabilities that EasyPost users love.
- Comprehensive carrier network. EasyPost supports a vast network of over 100 domestic and international carriers, including USPS, UPS, FedEx, DHL, and more.
- Cost efficiency. Shippers who use EasyPost generally save around 40% on overall shipping costs thanks to our extensive carrier network, built-in rate discounts, and advanced rate-shopping tools.
- Industry-leading reliability. EasyPost has maintained 99.99% uptime across multiple consecutive peak seasons, making us a trusted and reliable partner even during the busiest times of the year.
- Sustainability. As the only carbon-neutral shipping solution, EasyPost helps you meet your sustainability goals.
- Scalability. EasyPost scales with your business, whether you're an SMB or one of the world’s largest retailers. Our platform automates the entire parcel shipping lifecycle, offering tools and features that grow with you.
Switching to EasyPost isn’t just about finding a new provider—it’s about enhancing your shipping strategy, reducing costs, and keeping your operations as efficient and reliable as possible.
“EasyPost has been a game-changer for us in terms of automating our shipping processes and ensuring that our customers receive their orders on time. ... We've been able to save on staff and streamline our operations, making it possible to scale our business and focus on what we do best.” — Scott Washburn, Winestyr
How long does integration take?
EasyPost is known for industry-leading integration speeds. Most businesses can start shipping in days or weeks, compared to the months or quarters that other systems might require. Keep in mind that integration timelines vary depending on your development resources and the complexity of your shipping needs.
“The implementation of EasyPost, compared to the direct integrations we had already done, was dead simple. It took our engineers just a few days to integrate, and this was for a complex shipping integration doing hundreds of thousands of packages each month.” — Walker Williams, Teespring
To make the integration process as smooth as possible, we offer extensive documentation, SDKs, and libraries for various programming languages, as well as access to a support team that can assist with API integration and troubleshooting.
Will there be downtime during the transition?
Generally, there should be minimal downtime during the transition to EasyPost. However, depending on the complexity of your current system and the level of preparation, there is always the chance for downtime. We recommend conducting the transition during low-volume periods to minimize any potential impact.
Will transitioning to EasyPost be expensive?
The cost of transitioning to EasyPost can vary depending on your current setup and usage, but making the switch usually proves to be cost-effective in the long run. EasyPost’s pricing is competitive, and our flexible approach—such as not charging for additional carrier integrations or professional services—leads to significant savings for shippers.
How much time will it take to train my team?
Training time depends on the complexity of your operations, as well as how familiar your team is with API-based platforms. Typically, the businesses we work with can get up to speed within a few days to a week.
Is my data safe during the migration?
Yes, EasyPost prioritizes data security. All data transfers are encrypted, and the platform complies with industry-standard security protocols to protect your information during migration. Additionally, EasyPost is SOC 2 certified, which means we adhere to strict standards for managing and safeguarding your data.
And don’t worry—you shouldn’t lose any historical data. Our team can assist in migrating shipment history and other relevant data from your current system. Just to be safe, make sure to back up your data before initiating the migration process.
Will EasyPost integrate with my current systems?
EasyPost is designed to integrate with a wide range of ecommerce platforms, order management systems, and other third-party software. It supports popular systems such as Shopify, Magento, and WooCommerce, among others.
“EasyPost is great for customizations. We integrated EasyPost into the iOS application we use to organize all production and shipping processes in our printing facilities. Our employees are now able to ship packages using just iOS-ready devices and a shipping label printer. So EasyPost has given us remarkable flexibility that ultimately helped us develop an advantage over competitors.” — Davis Siksnans, Printful
What kind of support will I receive during the transition?
EasyPost is known for providing robust support, including access to a dedicated customer success team, detailed documentation, and technical support. Depending on your plan, you may also have access to onboarding assistance to guide you through the process.
Will my customers notice any changes?
Your customers shouldn’t notice any changes in their experience. EasyPost’s platform is designed to maintain consistent service levels, and by making sure that all integrations and workflows are correctly set up, you can continue to meet your customers' expectations without disruption.
For the most seamless experience possible, we recommend thoroughly testing the EasyPost platform before going live, especially the functionalities that directly affect customers, such as tracking and notifications.
It’s also helpful to maintain open communication with customers during the transition, informing them of any potential changes.
How to get started with EasyPost
Ready to make the transition to EasyPost? Getting started is simple. Based on your shipping volume, just choose from one of the following options:
- Over 10,000 packages per month. Schedule a meeting with our sales team to get more information and start planning your transition.
- Up to 10,000 packages per month. Simply sign up for an EasyPost account—it’s totally free!
“My favorite part about working with EasyPost is their ability to solve problems. They know the fulfillment and 3PL space inside and out. Every time something comes up, EasyPost works with us to figure out how to solve it. In essence, EasyPost is a one-stop-shop for all things shipping.” — Jacob Radkiewicz, ShipBob