Get Caught Up on the November Episodes of Unboxing Logistics
by Jaidyn Farar
Another month, another great collection of Unboxing Logistics episodes! In November, Lori sat down with logistics pros to discuss porch piracy, inventory management and labor challenges, and making the shift to ecommerce.
Here’s a quick recap.
Porch Piracy Myths Busted w/ Eric Thorson
We’ve all seen the doorbell camera videos of package thieves getting caught in the act (and if you haven’t, all the more reason to watch this episode). But despite being familiar with porch piracy, many ecommerce brands don’t fully understand it.
Lori is joined by Eric Thorson, general manager at Norton Shopping Guarantee, for this episode all about porch piracy. Between reacting to porch piracy video clips, Eric and Lori discuss—and bust—common misconceptions about package theft.
Eric and Lori discuss:
- Why customers hold businesses responsible for stolen packages
- Common myths around porch piracy
- Why package protection is a good investment
Ecommerce Inventory and Labor Challenges w/ Steve Syverson
As any business owner can attest, some of the biggest ecommerce headaches center around labor and inventory management. Steve Syverson, senior director of ecommerce customer solutions at NFI eCom, offers tips, tricks, and advice to solve even the toughest challenges.
Steve and Lori discuss:
- Striking a balance between in-house and outsourced labor
- Why stockouts and overstocking are so common—and damaging
- How 3PLs can help small businesses streamline operations
From Bricks to Clicks: Getting Started With Ecommerce w/ Filipa Almeida
When you’ve only ever sold your products out of brick-and-mortar stores, getting started with ecommerce can seem daunting. Fortunately, this episode is full of tips that can help you expand your brand’s reach and keep customers happy. Listen to learn what Filipa Almeida, chief customer officer at Onport, has to say about starting up your ecommerce engine.
Filipa and Lori discuss:
- Why ecommerce is more of a must-have than a nice-to-have
- Challenges businesses face when going online (plus solutions)
- Tips for choosing the right ecommerce platform and business model
That’s a wrap for Season 3!
And with that, we’ve come to the end of Season 3 of Unboxing Logistics. We won’t be publishing any new episodes during December, so make sure to check back in January to learn from our guests and get ideas to improve your shipping and supply chain.
Find new episodes here or subscribe on your favorite podcast platform. Unboxing Logistics is available on Spotify, YouTube, Apple Podcasts, Amazon Music, Pandora, and Audible.