Purchase Protection
Peace of mind from checkout to doorstep
EasyPost Purchase Protection builds shopper trust and boosts conversions at no cost to you. Add it to your site in minutes and give every customer a smoother, safer shopping experience.
Trusted by leading merchants worldwide
Trusted by leading merchants worldwide
Key benefits for your business
Boost conversion rates: Increase shopper confidence with a trusted badge and industry-backed guarantees.
Reduce support costs: Let our dedicated claims team handle disputes, refunds, and lost package issues—saving you time and money.
Drive repeat purchases: Protect shoppers so they come back again and again. Many merchants see a 5% lift in repeat buyers.
Add instantly, free of charge: Install easily on platforms like Shopify, BigCommerce, and WooCommerce, with no cost to you, the merchant.
Stand out with a trusted name: Get noticed with a brand that’s recognized globally for protection and trust. Shoppers know they’re covered.
Gather customer insights: Track all purchases with our intuitive dashboard to gain insight into buyer behavior.
Key benefits for your business
Boost conversion rates: Increase shopper confidence with a trusted badge and industry-backed guarantees.
Reduce support costs: Let our dedicated claims team handle disputes, refunds, and lost package issues—saving you time and money.
Drive repeat purchases: Protect shoppers so they come back again and again. Many merchants see a 5% lift in repeat buyers.
Add instantly, free of charge: Install easily on platforms like Shopify, BigCommerce, and WooCommerce, with no cost to you, the merchant.
Stand out with a trusted name: Get noticed with a brand that’s recognized globally for protection and trust. Shoppers know they’re covered.
Gather customer insights: Track all purchases with our intuitive dashboard to gain insight into buyer behavior.
What shoppers get
Purchase Protection includes three benefits for every customer—valid for 30 days after purchase:
- Purchase guarantee: Up to $1,000 if the product isn’t delivered according to your terms
- Lowest price guarantee: Up to $100 if your price drops within 30 days
- Package protection: Up to $5,000 to cover loss, theft, or damage from order to doorstep
Myth: A doorbell camera will keep packages safe
Porch pirates made off with $12B worth of packages in 2024, and online retailers often foot the bill to keep customers loyal. What’s a store to do?
Watch the full Unboxing Logistics episode on Porch Piracy Myth Busters with Lori Boyer.
Myth: A doorbell camera will keep packages safe
Porch pirates made off with $12B worth of packages in 2024, and online retailers often foot the bill to keep customers loyal. What’s a store to do?
Watch the full Unboxing Logistics episode on Porch Piracy Myth Busters with Lori Boyer.
Real results, no catch
7%
Average lift in conversion rates
5%
Average increase in repeat purchases
$0
Cost to merchants
50%+
Opt-in rate for package protection
Real results, no catch
7%
Average lift in conversion rates
5%
Average increase in repeat purchases
$0
Cost to merchants
50%+
Opt-in rate for package protection
Seamless integration across platforms
Whether you’re on Shopify, BigCommerce, WooCommerce, Magento or a custom platform, integration is easy. Merchants can go live in minutes and start seeing results.
Seamless integration across platforms
Whether you’re on Shopify, BigCommerce, WooCommerce, Magento or a custom platform, integration is easy. Merchants can go live in minutes and start seeing results.
“We need an outside agency breathing faith into our customers, making them feel confident in their purchase.”
Brian Maltbie
BBQGrills.com founder and CEO
Build trust, boost conversions
Join thousands of ecommerce merchants who use Purchase Protection to turn first-time shoppers into loyal customers.
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