EasyPost Insurance vs. Shipsurance
Both protect shipments. Only one automates claims, optimizes carrier rates, and lives inside your existing shipping workflow.
Two products, two different scopes
InsureShield is a standalone insurance product. EasyPost Guard is insurance built into a complete shipping platform — with automated claims, rate shopping, and delivery intelligence included.
EasyPost
Shipping protection, automated USPS and FedEx claims, multi-carrier rate shopping, and branded tracking — one platform, one integration, one login.
- Claims file automatically — no portal, no forms
- Flat 1% insurance fee across all 100+ carriers
- $0 upfront cost for USPS Claims Automation
- Luma AI optimizes carrier selection automatically
- Branded tracking with 61% WISMO reduction*
- Labels, tracking, and insurance in one workflow
InsureShield
Multi-carrier shipping insurance with a manual claims portal, strong UPS-native integration, and DeliveryDefense address scoring as a separate add-on.
- Multi-carrier and multi-modal coverage
- 9-month claims filing window
- Shopify app for consumer protection at checkout
- Separate portal login required for claims
- Manual claims submission — no automation
- No carrier rate shopping or optimization
- Variable pricing — quote required
The full breakdown
Every dimension that affects your cost, workflow, and ability to recover revenue when shipments go wrong.
| What Matters | EasyPost | InsureShield |
|---|---|---|
| Platform & Integration | ||
| Platform integration | Built into EasyPost — labels, tracking, and insurance in one place EP Wins | Standalone product; requires a separate InsureShield portal login |
| Label + insurance in one workflow | ✓ Single platform, single integration EP Wins | ✗ Separate system required |
| Free to start | ✓ $0 to get started EP Wins | ✗ Requires quote and policy enrollment |
| API access | Full API — single integration for labels, tracking, and insurance EP Wins | InsureShield Connect API — separate integration required |
| Coverage | ||
| Carrier coverage | All 100+ EasyPost carriers — USPS, UPS, FedEx, DHL, regionals, and more EP Wins | Multi-carrier available; strongest native integration with UPS |
| Insurance fee | Flat 1% of declared shipment value EP Wins | Variable; quote required — pricing not published |
| Coverage limit | Up to $5,000 standard; up to $15,000 with approval | Up to invoice value of goods plus shipping expenses |
| Package protection | Branded post-purchase protection to increase cart conversion Tie | Available via Shopify app or merchant coverage Tie |
| Claims | ||
| USPS claims | ✓ Fully automated — EasyPost identifies eligible shipments and files on your behalf EP Wins | ✗ Manual — log into the InsureShield portal and submit documentation yourself |
| FedEx claims | ✓ Automated claims support via EasyPost Guard EP Wins | ✗ Manual — submit through the InsureShield portal |
| Claims wait period | ✓ No wait period Tie | ✓ No wait period Tie |
| Claims filing window | Standard EasyPost policy terms | 9 months for loss, damage, and porch piracy; 90 days for concealed damage |
| Claims resolution | EasyPost manages the process end to end EP Wins | Up to 3-day average with proper documentation |
| Upfront cost for claims | $0 — EasyPost earns a % only when a claim is recovered EP Wins | Requires active policy enrollment |
| USPS approval rate | 90%* EP Wins | ✗ Not published |
| Annual USPS recovery | $1M+ recovered per year on behalf of EasyPost shippers* EP Wins | ✗ Not published |
| Intelligence & Optimization | ||
| AI-powered optimization | ✓ Luma AI selects the optimal carrier per shipment automatically EP Wins | ✗ No carrier selection intelligence |
| Delivery intelligence | Luma AI — carrier performance, rate optimization, and delivery insights EP Wins | DeliveryDefense — address confidence scoring only (separate add-on) |
| Multi-carrier rate shopping | ✓ Rate shop across 100+ carriers in real time EP Wins | ✗ Not available |
| Branded tracking + WISMO | ✓ Branded pages, SMS/email notifications, 61% WISMO reduction* EP Wins | ✗ Not available |
What InsureShield wasn't built for
InsureShield works well as a standalone insurance product. These are the moments when that separation creates friction for operations teams.
When the insurance choice actually matters
The differences aren't visible at 200 shipments a month. They become very visible at 20,000.
An operations team ships 15,000 packages/month and USPS loses 80 packages in a quarter
The team logs into the InsureShield portal, gathers tracking numbers and invoice documentation for each claim, uploads files, and waits for adjuster review. Average resolution time is up to four days per claim — assuming all documentation is correct the first time. At 80 claims, that's significant operational overhead.
Result: Manual process. High overhead. Some claims go unfiled.USPS Claims Automation identifies every eligible loss and files each claim automatically. The operations team does not touch a single form. Payouts are processed and the team is notified when recoveries land. Every eligible claim gets filed. Nothing falls through the cracks.
Result: Fully automated. Every dollar recovered. Zero extra work.A mid-market retailer needs to shift carrier volume when FedEx rates spike mid-Q4
InsureShield covers whatever carrier the team uses — but no intelligence layer exists to identify the rate increase, model alternatives, or automate a carrier shift. The operations team identifies the spike manually, researches alternatives, and reconfigures carrier accounts on their own before coverage can follow.
Result: Full cost increase absorbed. No optimization tooling available.Luma AI flags the rate increase and benchmarks spend across the carrier network. It identifies UPS Ground as cheaper for Zone 4–7 and recommends shifting 30% of volume. The team acts inside EasyPost — no new integration required. Insurance coverage follows the shipments automatically to the new carrier.
Result: Costs normalized within days. Protection followed the shipments.Where InsureShield does the job
InsureShield is a credible product with real strengths. Here's where it's genuinely the better fit.
InsureShield is the better fit — if you…
- Are already embedded in the UPS ecosystem — if your operation runs primarily on UPS and you want native coverage without an additional API integration, InsureShield's UPS-native product is the path of least resistance
- Are a Shopify merchant who needs consumer-elected protection — InsureShield's Shopify app lets consumers elect protection at checkout, a model that works well for DTC brands that want to pass coverage cost to the buyer
What you get with EasyPost Guard instead
- Every carrier InsureShield supports, plus automated USPS and FedEx claims filed on your behalf
- A flat 1% fee across all 100+ carriers instead of a quote-based, unpublished rate
- Luma AI carrier selection and multi-carrier rate shopping, not coverage alone
- Labels, tracking, and insurance on one integration, one account, and one bill
Questions worth asking before you decide
How is EasyPost Guard different from declaring value directly with a carrier?
Does EasyPost Guard work with carriers other than USPS?
What does USPS Claims Automation cost?
Do I need a separate account, contract, or portal for EasyPost Guard?
How does EasyPost Guard compare to InsureShield on claims?
Still evaluating InsureShield? You're leaving revenue on the table.
Every unprotected shipment is potential unrecovered revenue. EasyPost Guard makes protection automatic — across every carrier, at a flat rate, with $0 upfront claims cost.
