EasyPost vs. ShipWorks
Both handle shipping labels. The differences show up when volume grows, rates spike, or you need more than a Windows-installed app can deliver.
Two platforms. Two very different ceilings.
Each was built for a different buyer. The question is whether your platform can take you where you're going.
EasyPost
100+ carriers, AI-powered optimization, and 99.99% uptime — built for businesses where shipping is infrastructure.
- 100+ carriers, one integration
- Luma AI selects the best rate automatically
- Cloud-native — no Windows dependency
- 24/7 support including Sundays
- Up to 88% off retail rates
- Pay-per-use pricing — scales with volume
ShipWorks
Windows-installed, on-premises software with scan-to-ship workflows and UI-based order management.
- Native scan-to-ship and batch processing
- 70+ channel integrations
- Strong UI for non-technical warehouse teams
- Up to 84% off carrier rates via Best Rate Tool
- Fixed monthly subscription ($189–$799+/mo)
- No AI carrier selection
- No published uptime SLA
The full breakdown
Every dimension that affects your cost, flexibility, and ability to grow.
| What Matters | EasyPost | ShipWorks |
|---|---|---|
| Cost Control & Pricing | ||
| Pricing model | Pay-per-use — scales with volume EP Wins | $189–$799+/mo fixed subscription |
| Max rate discount | Up to 88% off retail via Wallet Carriers + AI EP Wins | Up to 84% off via Best Rate Tool |
| Rate shopping intelligence | Luma AI auto-selects best carrier per shipment EP Wins | Best Rate Tool — manual comparison, no AI |
| Billing error protection | $22M/year in erroneous charges caught and disputed EP Wins | ✗ Not available |
| Carrier Coverage | ||
| Carrier count | 100+ domestic, regional, international, same-day EP Wins | USPS, UPS, FedEx + select others |
| Regional carrier access | Extensive — activate any carrier via one API EP Wins | Limited carrier set |
| International shipping | Full global carrier support, customs, address validation EP Wins | Very limited international capability |
| Bring your own carrier | ✓ Supported Tie | ✓ Supported Tie |
| Carrier onboarding | Config-based — no new code per carrier EP Wins | Manual setup per carrier through UI |
| Scale & Reliability | ||
| Infrastructure | Cloud-native — no local install required EP Wins | Windows-installed, on-premises + web components |
| Uptime SLA | 99.99% published SLA EP Wins | ✗ Not published |
| High-volume capacity | Scales automatically — no ceilings EP Wins | 16,000 labels/hour (hardware-dependent) |
| Peak-season reliability | Proven at billions of shipments EP Wins | Dependent on local hardware and Windows environment |
| Support coverage | 24/7/365 including Sundays and holidays EP Wins | Phone and email (business hours only) |
| Intelligence & Automation | ||
| AI carrier selection | Luma AI — auto-selects optimal carrier per shipment EP Wins | ✗ No AI carrier selection |
| Rate simulation | Luma Advisor simulates carrier scenarios before you commit EP Wins | ✗ Not available |
| Shipping analytics | Luma Insights — benchmarks spend, flags cost leaks EP Wins | Basic reporting |
| Automated workflows | Fully programmable via API and business rules Tie | Customizable automations via Windows UI Tie |
| Scan-to-ship | Available via Forge platform | ✓ Native scan-to-ship SW Wins |
| Batch processing | Available via API | ✓ Native batch processing SW Wins |
| Technical & Developer Capabilities | ||
| API type | True API-first — RESTful, one integration for all carriers EP Wins | API available but UI-primary; limited programmatic depth |
| Official SDKs | 7 languages: Python, Node.js, Ruby, PHP, Java, C#, Go EP Wins | Limited SDK support |
| Sandbox environment | Full production parity sandbox EP Wins | ✗ Not available |
| Webhook support | Full, reliable webhook infrastructure EP Wins | Basic |
| Carrier change management | EasyPost absorbs changes — your code stays intact EP Wins | You maintain carrier integrations yourself |
What ShipWorks wasn't built for
ShipWorks works well inside its designed use case. These are the moments when it doesn't.
When the platform choice actually matters
The differences aren't visible at 200 shipments a month. They become very visible at 20,000.
A DTC brand hits 15,000 shipments/month and rates spike
The Best Rate Tool surfaces lower rates — but switching carriers requires manual reconfiguration through the UI. Support is unavailable on Sunday when it's discovered. They absorb the cost.
Result: Higher costs. Manual fix under pressure. No Sunday support.Luma AI flags the increase and identifies a regional carrier as cheaper for Zone 4–7. They shift 30% of volume within the week — no new integration, no engineering sprint.
Result: Costs normalized within days. Carrier mix permanently improved.A 3PL needs per-client carrier optimization
Multi-location setups are available in Warehouse plans, but per-client AI optimization doesn't exist. Each client is managed manually. No white-label capability.
Result: Manual overhead per client. No differentiated service offering.EasyPost Forge supports white-labeled multi-client shipping natively. Each client gets its own carrier mix and Luma AI recommendations — no custom build required.
Result: AI-powered shipping as a competitive differentiator for clients.An ecommerce brand expands internationally
International carrier options are very limited. Customs workflows require manual processing outside the platform. A second system is needed for global operations.
Result: Two systems to manage. Fragmented from day one.International carriers activate through the same integration already handling domestic. Address validation, customs, and international rate comparison run on one platform.
Result: International expansion in days, not months.Where ShipWorks is genuinely the right call
ShipWorks has real strengths. Here's where it's the better choice.
ShipWorks is the right call — if you…
- Run scan-to-ship warehouse teams — native scan-to-ship and batch printing built for non-technical warehouse operators
- Work on Windows-based infrastructure — on-premises software for operations that prefer locally installed tools
- Manage multi-marketplace orders — 70+ channel integrations including Amazon, Walmart, eBay, Shopify Plus and Magento
- Have no engineering resources — GUI-only setup that works without a development team to implement it
What you get with EasyPost instead
- Every carrier ShipWorks connects to, plus 80+ more — with no local install and no Windows dependency
- Luma AI choosing the carrier per shipment instead of a rate table you read yourself
- Pay-per-use pricing that flexes with volume rather than a fixed tier you grow out of
- A published 99.99% uptime SLA and 24/7/365 support, including Sundays and holidays
The honest answer on who should use which
The right platform depends on where your operation is today — and whether it can take you where you're going.
EasyPost
- ✓Ship 500+ packages/month and want real, automatic rate savings
- ✓Need carrier flexibility now or as you grow — without re-engineering your stack
- ✓Want AI to optimize every shipment, not just when you run a manual audit
- ✓Ship on weekends, holidays, or peak season and need 24/7 support
- ✓Are expanding internationally or managing multiple brands or clients
- ✓Need a published uptime SLA to hold your platform accountable
- ✓Want a cloud-native solution with no Windows or local hardware dependency
ShipWorks
- →Run a Windows-based warehouse and prefer on-premises software
- →Need native scan-to-ship and batch printing from a UI
- →Manage orders across many marketplaces through a single dashboard
- →Have no engineering resources and need a GUI-only setup
- →Ship under 50,000 packages/month on a fixed, predictable budget
Questions a skeptical buyer actually asks
Can I keep my current carrier accounts if I switch to EasyPost?
Does EasyPost require a developer to set up?
ShipWorks advertises 16,000 labels per hour. Can EasyPost match that throughput?
What happens to my ShipWorks integrations if I switch?
Is EasyPost more expensive than ShipWorks?
Still running on ShipWorks? You're leaving carriers on the table.
EasyPost gives you every carrier ShipWorks connects to — plus 80+ more, AI-powered rate selection, and the cloud infrastructure to grow without rebuilding.