Loop helps you retain customers through one of the most fragile interactions they'll have with your brand: online returns. By providing complete returns automation, in-line exchanges, and your own fully-customized returns app, Loop takes the pain out of returns for your team and for your customers.
Loop is the automated exchanges platform that drives customer retention and saves more sales by creating a shopping experience inside the returns experience. We've automated more than 15 million returns and retained more than $340 million in revenue for Shopify's most innovative brands, including Allbirds, Princess Polly, and Marine Layer.
Turn returns from a cost center to a profit center.
Get inventory back faster, saving on shipping.
Lower cost and gives brand teams back their time - without giving up control.
Get the insights brands need to level up their digital and physical products.
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Save up to 88% on retail rates using our modern Shipping API, Tracking API, and Address Verification API for USPS, FedEx, UPS, DHL, and many more.