Loop helps you retain customers through one of the most fragile interactions they'll have with your brand: online returns. By providing complete returns automation, in-line exchanges, and your own fully-customized returns app, Loop takes the pain out of returns for your team and for your customers.
2017
Columbus, OH
Returns
950+
Loop is the automated exchanges platform that drives customer retention and saves more sales by creating a shopping experience inside the returns experience. We've automated more than 15 million returns and retained more than $340 million in revenue for Shopify's most innovative brands, including Allbirds, Princess Polly, and Marine Layer.
Turn returns from a cost center to a profit center.
Get inventory back faster, saving on shipping.
Lower cost and gives brand teams back their time - without giving up control.
Get the insights brands need to level up their digital and physical products.
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