The exchange-first returns platform for scaling Shopify brands

Loop helps you retain customers through one of the most fragile interactions they'll have with your brand: online returns. By providing complete returns automation, in-line exchanges, and your own fully-customized returns app, Loop takes the pain out of returns for your team and for your customers.
Loop logo
Date founded
2017
Headquarters
Columbus, OH
Shipping company type
Returns platform
Number of customers
950+

Services

Loop is the automated exchanges platform that drives customer retention and saves more sales by creating a shopping experience inside the returns experience. We've automated more than 15 million returns and retained more than $340 million in revenue for Shopify's most innovative brands, including Allbirds, Princess Polly, and Marine Layer.

Exchanges

Turn returns from a cost center to a profit center.

Logistics

Get inventory back faster, saving on shipping.

Automation

Lower cost and gives brand teams back their time - without giving up control.

Intelligence

Get the insights brands need to level up their digital and physical products.

Additional EasyPost partners

Small business shipping rates

Through EasyPost, small businesses access USPS Commercial Plus Pricing and UPS marketplace rates for domestic and international shipments. Save money on shipping with trusted carriers using our Create Label interface.

Flexible Shipping APIs for any online merchant

EasyPost's best-in-class Shipping APIs provide end-to-end flexibility and more control over parcel shipping and logistics processes for:

  • E-Commerce retailers
  • Fulfillment centers
  • Marketplaces
  • Enterprises
  • And more!

Save time with simple shipping

Save up to 88% using our modern Shipping API, Tracking API, and Address Verification API for USPS, FedEx, UPS, DHL, and many more.