[00:00:00] Jax Zheng: So the funny thing that we’ve noticed is that stability now is kind of inching above that speed. Of course, it’s a different type of product, but that stability factor now is really important for, for that market, even for an enterprise client.
[00:00:13] Lori Boyer: Yeah. Welcome to Unboxing Logistics. I’m your host, Lori Boyer, and today is one of our viewers’ favorite type of episodes.
I call these Meet the Carriers episodes. There are so many great carriers out there, and we get a lot of questions. Here at EasyPost, we work with hundreds of carriers. We have tons of carrier relationships, but each one is a little different and a little unique. And a really, really cool one that I like is UniUni.
So raise your hand if you’ve heard of UniUni out there. I can see you in the great world. That’s right. Jax has definitely heard of UniUni. He is here from UniUni. I’m gonna have him introduce himself. Jax, tell us a little bit about who you are, what your job role is, and maybe your background at UniUni, and then we’re gonna really dive into who the heck is UniUni.
[00:01:04] Jax Zheng: Awesome. Thanks for that, Lori. Yeah, so I am I’m Jax Zheng. I am the director of global partnerships here at UniUni. I have been with the company now just about three years coming on October. The journey with UniUni on my end started when they actually acquired my company. So I had started a same-day delivery company in Toronto in the GTA back in the COVID days.
So we ran that around 2020, did it for about two years and then we were able to kind of come up with a deal with Uni as we saw them growing very fast and rapid. So we were like, “You know what? Instead of competing with Uni, why don’t we just hitch our wagon to the horse?” and then now we’re here.
[00:01:42] Lori Boyer: Oh, that’s fantastic. Okay. UniUni, give me… We’re in an elevator. Your elevator pitch. Who is UniUni? What problem is UniUni trying to solve?
[00:01:54] Jax Zheng: Yeah. So at the heart of what-
[00:01:55] Lori Boyer: I work in marketing, Jax, so I’m ready to, like, judge your elevator pitch here.
[00:02:00] Jax Zheng: At the heart of what UniUni does I think, is flexibility and in customization.
So compared to a lot of the older incumbent traditional carriers, your UPSes, your FedEx, they’re a lot more rigid. They’ve been around for a long time. They have their own business models that are very difficult to change. They’re these giant behemoths that are global. So it’s really tricky for them to keep up with market developments, especially when we look at the last five, six years with the advent of COVID and online ecommerce.
I think for them it was difficult for them to kind of pivot into this. Of course, everybody’s trying to. So on our end, you know, we really focused on a tech-enabled focused solution to the last mile problem. So looking at kind of that specific, specific product category of ecommerce lightweight, up to 25 pounds.
The market was not giving a service that was up to snuff for a lot of these sellers out there, ranging from enterprise all the way down to your onesie-twosies mom and pop shops. So at UniUni, we started as actually a grocery delivery company out in Vancouver. So we actually were very familiar with the need and the complexity of that last mile variables, understanding that there’s a lot of flex that goes up and down.
The fact that we use a gig economy as well allows us to kind of manage that flex. So a lot of the development of Uni was, all right, how do we in, in a way democratize the enterprise landscape of last mile logistics for any shipper of any size. And that’s kind of our journey in the past six years. And we’re continuing to offer new products that not only service the enterprise clients, but every client from your onesie, twosie mom and pop cookie shop up to a scaling business that’s selling, you know, a bunch of phone cases.
So we’re really trying to give as many options as possible to the market for a last, a modern last mile solution.
[00:03:48] Lori Boyer: Okay. So would you consider yourself a regional carrier, an alternative carrier a US, Canada only carrier? Kind of give us some more information around that.
[00:04:00] Jax Zheng: Yeah. I would definitely say we are more in the alternative carrier category.
Regional, I think we grew out of. You know, we might have started as a regional carrier in Canada, major NHL cities but now we’re kind of scaling a lot larger. We are constantly coming up into competition against kind of the big three large shippers. So we’re kind of seeing that, you know, a lot of that customer profile now is leaning towards that side.
And we are looking to be a global shipper. At the end of the day, North America is where we started. We have a near and dear spot for the, for Canada, as we’re a Canadian-based company, Canadian founded, Canadian grown. But we wanna be able to bring that to the to the rest of the world.
[00:04:37] Lori Boyer: Yes. We love UniUni.
So at EasyPost, we have kind of what we call our Wallet carriers, our core carriers. They’re the traditional legacy ones Jax is talking about. A- absolutely have their place. And then we have kind of like these disruptors, these sort of what we call edge carriers. They’re these new, fun, innovative. In fact, we’ve had different debates exactly what to call them.
But what they are is kind of revolutionizing and modernizing a lot of the way shipments work. And, and UniUni falls into that category at EasyPost, which is a fantastic place to be. It really does kind of cross the best of both worlds, where you are big enough and solid enough to be competing against the legacy carriers, but nimble and newer and what not to be able to not be bogged down by some of that legacy stuff.
So absolutely check them out. Let’s talk about who you feel like are the best fits. So if somebody’s listening today, what is your ideal customer profile? What, what would make them say, “Okay, UniUni is a great choice for my business.”
[00:05:46] Jax Zheng: Yeah, absolutely. So as mentioned you know, our focus is still in that ecommerce space.
It’s a growing space. It’s continually growing year by year. It’s even easier for the market to start a business online. You know, I think nowadays even with the advent of AI, starting your own app, starting your own business, starting your own shop becomes that much easier. So for us, you know, originally our focus was kind of that large enterprise, high-volume shipper.
But now that we have a solid roster of density from a lot of our 3PL clients, our aggregator clients folks like 3PB partners like yourself and EasyPost, you know, we’ve built that density. Now we can start offering the, our services to a whole new subset of clients because we’ve established that density.
So, you know, if you’re listening and you’re a large shipper that is does massive volume in the US and in Canada, we are definitely one of your best choices on speed complexity super easy to get set up.
[00:06:40] Lori Boyer: What does massive mean, Jax?
[00:06:42] Jax Zheng: So we’re looking, we’re talking about, yeah, we’re talking about in the US, you know, a 10,000, 20,000, 30,000 a day shipper.
Okay. We’re easily, we can-
[00:06:49] Lori Boyer: 10, 20, 30,000 a day, call UniUni or, or hop onto the EasyPost app. You can pull them up and look at the different comparisons and whatnot, really easy, see they’re a no-brainer a lot of the time. So what about smaller? ‘Cause you said one density.
[00:07:04] Jax Zheng: Yeah. So with the with our new product actually, so we’ve just- mm-hmm launched something out in Canada, which is basically our retail portal. So this is what- Right … I was mentioning democratizing the access to last mile. So what we’ve done is we created a brand-new portal. It has an easy integration with most of your ecommerce websites, Shopify- ShipStation, et cetera, et cetera.
And then we pair that with physical PUDO, pickup drop-off nodes. So now one of the highest costs for us carriers is that first-mile pickup, right? That’s why it’s always limiting for alternatives when we’re looking at the midsize companies, is, ah, the pickup just doesn’t justify it. Now, though, once we have the PUDO network, we have the option for folks to come and drop off, and then it gets flown right into our systems and operations, and they get the same level of service- Hmm as your 10,000 a day shipper would get.
[00:07:49] Lori Boyer: Wow, that’s fantastic. I love that. Who is not a good fit? So who out there would you say, you know, maybe look somewhere else and in 10 years, m- you know, in two years in today’s world, you know? Yeah.
[00:08:00] Jax Zheng: Yeah, so I would definitely say product types would be your big and bulkys.
We’re definitely not your choice for any big and bulky shipments. Anything related to kind of the food, perishables, those type of items, ’cause we use, we use.
[00:08:12] Lori Boyer: Which is funny, since you had your start in grocery, right?
[00:08:15] Jax Zheng: Yes, it’s definitely funny to kind of see that. But a lot of it is due to because of our sorting machine.
So a lot of our sort machines are automated. And with that automation comes slight limitations on the types of products we can take. So we’re kind of limited, and we’re focusing on that light lightweight ecommerce profile.
[00:08:32] Lori Boyer: Any misconceptions that you see out there around UniUni that you wanna answer?
[00:08:35] Jax Zheng: You know, I think any net new regional or alternative carrier are always gonna face a couple misconceptions, especially when you’re looking at a company that did get our footing from a lot of overseas ecommerce volume. Definitely that’s brought a couple of eyebrows. They’re like, oh, who are these guys?
Are they just handling overseas ecommerce? But you know, I think throughout the past couple of years, especially the last two, with our focus and development in the US we’re kind of switching that perception and understanding that, no, we are truly a North American company that’s here to benefit, you know, the community here, and we want to grow the logistics space. And grow it in an intelligent way, right?
We wanna add in tech and AI and modern advances to this, this quite old and antique industry.
[00:09:17] Lori Boyer: I like that because I was reading some data earlier this year that did say shippers are starting to get a little more nervous of some, because there was a huge amount of carrier influx after COVID and everything, and, and so some of them were becoming a little leery of potential carriers that will come and go, you know, and, and suddenly shut down.
UniUni, this is a third-party view here, is not in that category. That’s not one of the things you really need to be worried about with UniUni. But it’s always great to do your due diligence and, you know, check around. You mentioned big and heavy and, like, complex things like cold or, or perishable, perhaps medications, things like that not being a good fit.
What about geography? So you’re in Canada and the US, obviously. So if somebody ships most of their stuff to Europe or so- you know, what, what… Talk to me about cross-border stuff that way.
[00:10:13] Jax Zheng: So right now we are, we’ve just launched our north and south cross-border, so from US to Canada. Now you have, we have an ability for our clients to ship that service.
On the roadmap is definitely an international shipping option. Now that we’ve already developed that network and that client base internally in North America, the natural next step is, all right, we can just open up the door and say, “Here we go. We have a couple partners that can offer that last mile to Europeans, to Latin America.”
So that’s in the roadmap, but I think our main focus is making sure that we are seen in North America as basically that one-stop shop. You know, once we get that credibility up there of being that one-stop shop for last mile services, then we can really push a lot of these ancillary value-add services to our existing client base.
[00:10:53] Lori Boyer: So if I’m selling 99.9% of my necklaces to Bangladesh in my business it probably not gonna be an option. But if you’re here in North America, fantastic option great cross-border. Anything else you feel like… So, you know, these would be EasyPost customers listening and just anyone in the industry, 3PLs we’ve got shippers, everyone who may be listening.
Anything else about UniUni you would want, you’d want them to know, before I’m gonna jump into some questions I’ve kind of curated from our, our audience?
[00:11:26] Jax Zheng: Yeah, I think at the end of the day, it’s we’re here to work with our partners and our clients. You know, we view our business as less of a transactional, kind of like this is how we see a lot of FedEx.
It’s more transactional. I give you a rate, you give us volume. Versus for us, you know, we’re very, very focused on giving bespoke customized solutions to our clients. So let’s just say you’re a smaller or a larger client, or you have specific lanes that you need discounts with, but you’re, you don’t wanna risk your discounts with the larger carriers for those lanes.
Like, we have an ability to kind of analyze the data, go through it with you, and really nail down, like, this is what you can ship, this is what you can’t. Be confident. We know our stuff. So it’s really working with our clients and building that trust and relationship. Because at the end of the day, for us, this is a long-term company, it’s a long-term goal.
You know, we’re not here to be two, three years. We want our clients to be with us for their lifetime, as long as their business is running.
[00:12:16] Lori Boyer: Yeah, and I love that. I, I speak often, I’m asked to speak a lot on developing multiple, you know, multi-carrier strategies and whatnot, you know, living in the EasyPost world with lots of carriers.
And that’s one thing that I wanna say is, you can always, you know, as Jax was saying, there may be certain routes or deals or, or, or things that you’re not gonna want to move, or, you know, but we want to have a good solid mix for risk management, as well as customer experience, as well as price optimization of different carriers.
So take a portion, try it out, start to test different things, and, and move forward from there. But if you are still… I know some of you dear, dear followers still have just a single carrier or you know, it’s easy to get stuck in that trap. Don’t do it. There, there are great carriers like UniUni that can really, really help you financially, and really in the customer experience and the risk management segment.
So, okay, I gathered some hard-hitting questions. We’re gonna put Jax in the hot seat now. And, and they’re really just general shipping questions so that people can kind of know what, what, what are, like, the best practices here? What do you- what are people doing? How do we manage? So we’re gonna start with talking about cross-border.
Obviously, that is expertise for you, Canada to US. So one of the questions I got was that everybody always says Canada is a great opportunity. This is obviously a question from someone in the United States. Is that true? Do you… Am I just gonna lose money if I expand over there? How do I know cross-border is gonna make sense financially?
[00:13:52] Jax Zheng: Yeah, absolutely. That’s a great question, and especially nowadays with the whole the tariffs and the taxes. I think we’ve seen a lot of question marks from a lot of our clients. So actually we’ve, we… Some of our clients have even pulled back cross-border just to be like, “You know what? We’ll wait until things die down to see what it is.”
But then it really comes up to discussing with your carrier partners and your brokerage partners. So we’re very lucky that we have a very solid brokerage partner. They’re very tied in and in tune with the developments of any of the laws, the legal matters, any of the taxes and duties because it definitely is a little bit more complicated on the cross-border side.
You need to get the HS codes, the manufacturer of origin, so there’s a lot of extra data points that are required in order for a successful border crossing. But because we have a very confident and competent partner that can do it, we’re able to go out and comfortably sell the service for, you know, our clients who might be a little bit worried.
So I think with a lot of that comes to trusting and having that open conversation with your, with your carrier partner like us. And in the past few months, you know, we’ve had extensive amounts of discussions with our clients due to cross-border. And to the folks in the US, it’s funny. So I’m an American, but I live in Canada, so I can see, hear both sides.
And, and it, it does definitely seems that a lot of times when the US companies are selling, Canada’s kind of an afterthought. I don’t blame them. Population size, we’re about what? 36, 37 million, and the US is 10X that size. So of course if you’re selling, you’re gonna go for that major market first. But what I’d like to say is, you know, once you find a competent partner in Canada who can deliver and execute, you can grow that line of business, and it’ll be a really stable line of business.
That’s what we find a lot of our sellers in the US who are selling to Canada, is once you have that set up, there’s not a lot of adjustments you have to go back and change, ’cause it’s relatively straightforward. Once you get the process and the system down, and the partners are there, it kind of just starts running.
So always, you know, yes, it’s not attractive as a large market, but I think as a line of business that can keep a healthy margin, there’s a, there, there’s a, there’s a reason to kind of investigate the Canadian market.
[00:15:54] Lori Boyer: I love that. So what I’m hearing is, reach out. You guys will walk them through. You’ll talk them through the numbers.
You’ll figure out together, like, does this make sense, and where does it make sense maybe, and, and which lanes make sense, and which products. And so reach out and find out. As Jax said, there’s lots of communication going on to help you. You don’t have to be an expert on this. So that’s the best thing.
A follow-up kind of to this was they said they’ve got their shipping pretty dialed in in the US. I, I could flip it as well, like we’re dialed in in Canada. Is it sort of like a copy and paste when you move from one country to the other? Do you have to rethink the way that things are, are working?
[00:16:34] Jax Zheng: It’s, it’s relatively the same. I mean, also keeping in mind that Canada has a much larger space, so your tr- the times and the travel times are gonna be a lot larger. So you will have maybe an increased amount of SLAs than you might have expected compared to your US to US domestic bound. But mostly it’s the same, and I think it really comes down to the carrier that you’re using.
You know, we, we make it really, really simple for our clients, whether they’re in Canada or the US, to utilize both services, right? We make sure that they have access to the APIs, they can track them. It’s very straightforward. So I think it comes down to who you’re working with. But generally we see, aside from kind of the geographical differences and some of the SLA differences it’s roughly the same.
[00:17:13] Lori Boyer: So talking about carriers in general one of the questions I had was, if I’m looking to compare carriers, what should I be looking at besides price? ‘Cause price is the obvious thing we all look at. What, what are some of the other factors I should keep in mind?
[00:17:28] Jax Zheng: So I would think definitely one is gonna be SLAs, so service level times and transit times.
You know, a funny thing that we, we’ve noticed recently is in the… I would say when COVID started, the market wanted speed. Amazon basically with their next-day Prime deliveries had kind of brainwashed almost the entire market and the consumer space to be like, “Oh, if they can do it, anybody can do it.”
“We expect a next-day, same-day delivery.” and then as these new alternative carriers came up and started offering the same level of service, but the quality was so horrible, a lot of consumers got a bit of a burn, and especially shippers. So what we’ve noticed is shippers coming to us saying, “Look, it might not get there in, you know, two days or next day, but if you can guarantee that all my orders get there on three days consistently, I will give you my volume.”
So the funny thing that we’ve noticed is that stability now is kind of inching above that speed. Of course, it’s dependent on the type of product, but that stability m- factor now is really important for, for that market, even for an enterprise client.
[00:18:30] Lori Boyer: Yeah. Jax, you are– I’m, like, the biggest research nerd.
All of the Unboxing Logistics family knows that. I just spend all my time in data. But a study came out this year where speed is now, like, number three or four for consumers’ most importance, where number one is reliability, and then it comes down to, like, transparency. Like, they wanna know it’s gonna come on time, and they wanna know where it is, like what’s going on, and then they’re okay with the speed coming.
So you are spot on. What you’re seeing there at UniUni is what the market is absolutely reflecting, and sometimes we are stuck in 2020 thinking, “But I gotta have it fastest. I gotta be there the first one.” And that is not what the consumers are caring about nearly as much as that reliability and that feeling of, “It is gonna arrive, and I’m gonna know where it’s at during the process.” So-
[00:19:23] Jax Zheng: The transparency’s super key. I’m happy you brought that up. You know, that’s why the tracking, like we make sure that you as a shipper or the buyer, recipient know exactly where your parcel is at every touchpoint.
[00:19:34] Lori Boyer: Yeah. We’re, we’re a little funny that way now, aren’t we, as consumers?
We’re like, “Where is my package? I need to know where it is, like, every s-” So yeah, we’ve gotten used to that. So somebody had asked, “Why are some carriers seem to be really dominant in certain cities, but then not in others, and a- is there a way to kinda figure out which cities are, are best for different carriers?“
[00:19:56] Jax Zheng: That’s a really interesting question. I would think it’s heavily dependent on geography. So wherever these, like, alternative or regional carriers started is usually where their initial volume base starts. So they kinda de- operations and their main sort centers from that hub, and then they kind of expand.
You know, we kind of did the same thing in Canada, but we were lucky enough that we had a significant amount of volume overseas that we were like, “All right. No, we can’t just open up one. We need to have three warehouses so that it can be transferred properly East Coast to West Coast.” so that’s kind of like how, how we kind of go about and think about it.
[00:20:30] Lori Boyer: But if they’re testing a carrier, what kind of, like, percentage would you say for SLAs and when, like, what should be they be keeping an eye on? What is good, you know, for on-time delivery or what is concerning? Do you have any sort of benchmarks?
[00:20:46] Jax Zheng: Yeah. So definitely, I mean, when, when you’re looking at that on-time delivery, you wanna be at least in that essentially above 96%.
Like, you wanna be that 96, 97, 98% on that on-time delivery. You wanna be looking at NPS scores as well for some of your carrier partners of choice. I also say, you know, it’s always a benefit to look at the reviews. Do a couple searches on your Glassdoor for employee reviews, right? That helps to kind of understand how the company and the culture operate.
You know, and that’s kind of where you can get a little bit of insight on some of these carriers as well.
[00:21:17] Lori Boyer: Okay. So my last section’s on technology, and I actually love that this question came up because Jax, you actually said this earlier yourself. So my question is, every carrier says they’re a technology company, but I’m skeptical.
Like, what does that even mean? And what does it mean to be a technology company? And I get it, right? We can go back to Wells Fargo wagon days. We can go back to Julius Caesar. We can go back to the, you know, car- being a carrier has been around since the beginning of time. So what does being a technology company mean?
You specifically said UniUni was focused on technology, right? What, what does that mean?
[00:21:53] Jax Zheng: Yeah. So much like how we, when we, the reason why UniUni acquired Shippy was that we were focused on a technical approach to that last mile same-day problem. So essentially we built a platform that took into account the variables, that took into account the driver app, the operational side.
So it’s a lot of more of the back-end technology that helps run the system that’s a little bit opaque to the external market. So it’s always tricky for people on the outside to be like, “Well, are you, what… You’re just moving packages.”
[00:22:19] Lori Boyer: Right. I don’t see the technology.
[00:22:22] Jax Zheng: Yeah. But when you lift up the hood, especially with Uni, you know, we use extensive AI, for example, on the customer service side for verification of proof of delivery pictures, right?
We’re doing over a million deliveries per day, and each one of those deliveries has three proof of delivery pictures. There’s no way a human being can sift through that, right? There’s always gonna be some mistakes, driver mistakes, so we’re using technology to enhance that portion and catch mistakes way early on versus- couple years back, you didn’t have an ability to.
Like, if something was misdelivered, you either had to wait for the client to tell you or somebody noticed it was misdelivered, so there’s that lag in that customer service solution time. Now we’re able to kinda cut that down 50%, so the efficiency gains are massive on that end. On top of that, it’s being able to integrate with folks like yourself, like having an ability to have strong API endpoints, having a lot of ability to have service calls, making sure that the API documents are easy to read, right?
Easy to integrate into. These are aspects that I think with a truly technology-based company, and you have a CTO, like we just hired our new CTO, who’s very heavily involved in making sure that, you know, we’re on that forefront of cutting-edge technology and last mile. So some of the things that are in the pipeline on roadmap, for example, are automated final mile automation for delivery.
You know, how do we implement robots inside of the delivery van? So there’s a lot of stuff in development on our end that I think in the next couple of years, it’ll be an external ability for people to be like, “Oh, that’s how they’re using tech to to really make this a new company.”
[00:23:52] Lori Boyer: I, one of the things Jax said here is the fact that good technology is something you almost don’t notice occurring.
It- it’s just the smoothness of the process. But I do think you should be able to ask. You’d probe somebody at UniUni, probe somebody at any carrier, and say, “What are the technological innovations you’re working on? What are the things that are making the processes smoother?” And then, from there, the whole point of technology is to make everything feel almost like it was magical.
Like, it, all of that cool stuff didn’t happen, that you didn’t have 30 pictures going on in the background, and then someone proactively reaching out and, and finding all that. So technology is just filling in those gaps. So ask about it. Find out what it is. But then, yeah, a lot of times you don’t have to be having some fancy dashboard or some amazing apps or something for it to be a technology company.
Anything in terms of the future there, Jax? You kinda mentioned, like, oh, in the future we’re gonna maybe kinda see some of more of that technology. What should we be expecting? I think first, I, I… This question that I had was, like, what should I expect kind of from the carriers as we go into the next few years?
What should I be looking for? But I also wonder, you know, what are signs that carriers are able to adjust and adapt to the future and technology, and aren’t bogged down by legacy stuff. But also, you know, what, what do you imagine happening in the next few years? So that’s a two-part question.
[00:25:20] Jax Zheng: So you know, I think a lot of it in the next couple of years is gonna be heavily on the AI growth of a lot of that efficiency gain side of things.
So, you know, when I go to a lot of these conferences throughout the year you kinda, you kinda see what the new modern tech is. You know, a lot of these startups are kind of grabbing onto it, and right now AI is the craze. But a lot of it is just wrappers over LLM models and things that are not really truly innovative pieces into the AI landscape.
However, there’s always those gems that you find that have filled that specific niche of, let’s just say, pricing, right? Pricing is one thing that AI could really, really optimize in the logistics space. You make it quicker for pricing, analyzed, more accurate. Th- those type of developments I think, again, it’s a little bit on the back end, right?
But it makes lives of the shipper and the merchants and the recipients a lot easier because they get the correct pricing, they understand where the pricing’s coming from. It’s transparent, as we mentioned. That’s what a lot of people care about. I think AI’s gonna have a lot to play in the efficiency gains of the logistics space.
And then also pairing that with physical hardware. So your telematics inside of vans, inside of trucks. And even for our end, like a retail space, we’re gonna have a footprint. We might have some retail spots open. You know, we might wanna do some data analytics there. So I think a lot of it comes down to basically, how do we look at the market?
How do we apply the proper uses of AI to these specific niche cases that we know we can get efficiency gain, rather than just saying, “All right, we’re gonna AI everything,” right? ‘Cause that is never really gonna work. And I think some companies have tried that already. But we’re kind of taking a more strategic approach to how we’re implementing a lot of these, these these solutions.
So I’d say a lot more AI is gonna be coming about in the next two to three years.
[00:27:08] Lori Boyer: Yeah, completely smart. I’ve interviewed a lot of experts, you know, those at at MIT, and all these around supply chain, and they’re saying similar things. We’re at the point where there’s some really good niche use cases for AI, and but we are not at a blanket AI place yet.
So if you’re hearing from people who say, “Let me just do everything with AI,” that’s just a pretty shell. But there are niche uses that, especially I think in pricing, like you said, pricing and, and time to delivery, and, and different things where we just have so many data points, that w- that is where AI shines, in being able to take all that massive amount of disorganized information and let us see what is truly the picture.
So I completely agree. Look for AI, but look for it in specific pain points and not just like, “I need to find AI and stamp it on my business.” That’s not gonna be a good use. Okay, we are out of time. I think Jax, you and I could go on and talk about the industry for hours, but if somebody wants to learn more about UniUni, or just wants to connect with you and, like, chat about living in Canada as an American or whatever.
Not basketball. He’s not a basketball fan, guys. So don’t bring up basketball. No. How can they get ahold of you, Jax?
[00:28:32] Jax Zheng: So you can find me on LinkedIn. So Jax Zheng is my LinkedIn. And I’m very receptive to a lot of these messages, so feel free to reach out, shoot me a message set up a call.
And if you’re in Toronto, feel free to reach out and we can grab a coffee sometime.
[00:28:44] Lori Boyer: I love it. Okay. UniUni. Website, we can throw it down in the show notes here. Is that the best place for them to go to check out UniUni?
[00:28:54] Jax Zheng: Yeah, so we have our landing page. We also have our social. So we have our Instagram, if you wanna go follow our Instagram.
We do all of our updates. You can follow our LinkedIn page as well, where we do a lot more of kind of the company-wide, more established- Mm-hmm … kind of, like, updates. So yeah. We’re on all our socials, so feel free to kinda look us up.
[00:29:09] Lori Boyer: That’s perfect. And if you’re an EasyPost customer, which I know many of you are, who listen just check out UniUni through EasyPost.
There’s all kinds of information. We got a partner carrier page on them, and you can of course do it within EasyPost itself. So thanks so much for being here, and this has been a great Meet the Carriers episode.
[00:29:29] Jax Zheng: Awesome. Thanks for having me.
[00:29:31] Lori Boyer: Bye-bye
