When insuring a shipment, you go through the same steps as shipping a package that is not insured, except that you need to add insurance to your shipment. If you don't know how to create a shipment, we recommend completeing our Getting Started Guide before starting our Shipping Insurance Guide.
We recommend reviewing the Getting Started Guide before moving on.
It's really simple. After you have created a shipment and purchased your postage, you just have to use our "insure" method to purchase insurance. Pass through the dollar value of the contents of the package using the amount parameter of the insure method.
To make a claim, simply email us the tracking code and invoice of the lost or damaged package. You’ll get a check in the mail. No more waiting periods, hassle or extensive forms.
For insurance related inquiries, email us at email@example.com.
We file claims within 24 hours and payments are made within 30 days of claims.
Unlike most insurance plans, there are no country exclusions. You’re covered around the world.
Congratulations! You’ve just purchased insurance with EasyPost! Check out our Full Reference API Documentation.