UPS Guide

This guide will teach you what makes UPS different from other carriers.

The goal of this guide is to walk you through UPS's competitive services, predefined parcels, service levels, and how to start generating production UPS labels with EasyPost.

EasyPost supports all of UPS's functionality, along with the full functionality of dozens of other carriers. If you haven't shipped your first label with EasyPost, we recommend you check out our Getting Started Guide.

You can download UPS's documentation for their APIs at www.ups.com/upsdeveloperkit. Their documentation will include additional information about various fields and formats they accept. Please note, the interface may not be identical to the API presented by EasyPost, as we standardize across multiple carriers.

UPS Services

UPS Digital Access Program (DAP)

With UPS Digital Access Program on EasyPost, you access out-of-the-box discounts on eligible packages without the hassle, including:

  • Up to 48% off UPS® Ground shipments
  • Up to 62% off on daily rates for UPS 2nd Day Air® service and UPS Next Day Air® service
  • Up to 74% off UPS Worldwide Expedited® service

How does the UPS Digital Access Program differ from the standard UPS offerings?

  • UPS DAP does not require a pre-negotiated account. All qualifying EasyPost customers receive access by default!
  • UPS DAP comes preloaded on EasyPost with highly discounted rates designed for small to medium sized businesses.
  • UPS DAP only supports shipments whose origin is the United States (inclusive of US domestic and exports).
  • All billing and support interactions will be mediated through EasyPost for UPS DAP.
    • Any UPS Contract Services are not available through the Digital Access Program.
  • UPS DAP supports drop-offs only. Pick-ups are not available, on an on-demand or scheduled basis.
UPS Domestic and International

UPS Domestic and International is UPS's most well known product. All of UPS's brown trucks are delivering these packages. The predefined packages and services discussed below are all part of UPS's Domestic and International product.

UPS Mail Innovations

UPS Mail Innovations is a UPS' main mail and small parcel delivery service. UPS's Mail Innovations program is a partnership with USPS, where UPS will bring your packages to local USPS distribution centers and USPS will make the final delivery of the package. We don't discuss UPS Mail Innovations' service levels in this guide, but you can find them here.

Service Levels

UPS has twelve service levels supported by EasyPost. Service levels have to do with both the speed and type of shipments. In order to ship any UPS shipments, the following must be true:

  • Packages can be up to 150 lbs
  • Packages can be up to 165 inches in length and girth combined
  • Packages can be up to 108 inches in length
  • Packages with a large size-to-weight ratio require special pricing and dimensional weight calculations

Each service level is detailed below:

ServiceService VariableTransit Time
GroundGround1-5 Business Days
UPS Standard*UPSStandard1-5 Business Days
UPS Worldwide SaverUPSSaverNext Day to 4 Business Days
UPS Worldwide ExpressExpressNext Day to 3 Business Days
UPS Worldwide Express Plus**ExpressPlusNext Day to 2 Business Days
UPS Worldwide ExpeditedExpedited3 to 5 Business Days
UPS Next Day AirNextDayAirNext Business Day by 10:30am
UPS Next Day Air SaverNextDayAirSaverNext Business Day by 3:00pm
UPS Next Day Air A.M.NextDayAirEarlyAMNext Business Days by 8:00am
UPS 2nd Day Air2ndDayAir2 Business Days by end of day
UPS 2nd Day Air A.M.2ndDayAirAM2 Business Days by end of day
UPS 3-Day Select3DaySelect3 Business Days by end of day

*UPS Standard only available for shipping to Canada and Mexico through UPS Digital Access Program
**Not available through UPS Digital Access Program

Predefined Parcels

UPS has ten predefined parcels supported by EasyPost, detailed below. Predefined parcels is an easy way to classify and therefore price a package. With the EasyPost API, pick a predefined parcel that qualifies for your shipment (and sometimes add the weight) and request rates. See sample request in our predefined parcel documentation.

Predefined Package NameVariable NameDimensionsWeight
UPS LetterUPSLetter12.5-15in x 9.5in1 lb
UPS 25kg BoxUPS25kgBox19.75in x 17.75in x 13.25in55 lbs
UPS 10kg BoxUPS10kgBox16.5in x 13.25in x 10.75in22 lbs
UPS TubeTube
  • Triangular tube for rolled papers
  • 38in x 6in x 6in
N/A
UPS PakPak16in x 12.75 inN/A
Express BoxExpressBox12.5in x 3.75in x 18in30 lbs
Small Express BoxSmallExpressBox13in x 11in x 2in30 lbs
Medium Express BoxMediumExpressBox16in x 11in x 3in30 lbs
Large Express BoxLargeExpressBox18in x 13in x 3in30 lbs

Generating production UPS labels with EasyPost

Sign-up for an UPS account

Setting up an account with UPS through the Digital Access Program (DAP) on EasyPost is easy. Simply select "UPS DAP" from your Carrier Accounts page and agree to the Terms and Conditions to get started.

Connect your UPS credentials to your UPS account

Already have a UPS account? Log into your EasyPost account dashboard and click the "Carrier Account" tab on the navigation bar on the lefthand side. Find and click "UPS," a modal will pop-up and ask for the following information:

  • Company and address information
  • UPS Account Number

After entering that information, you should be ready to generate live and test UPS postage. Email us at support@easypost.com if you have any questions.