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Marco Raye

Avoid Expensive Stress During the Holidays with EasyPost Shipping Insurance API

by Marco Raye
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October 17, 2019

As an online business owner, ask yourself: “Is shipping insurance during the holidays worth it?”

Damaged Package Spoiler alert: Of course! Majority of our customers see an uptick in customer engagement and inbound orders during the holiday season. More product being shipped out, means more responsibility to your customers to ensure those same products don’t get lost, stolen or damaged during delivery. This article walks you through the importance of protecting your products with EasyPost’s Shipping Insurance API during their holiday delivery routes to eager customers. It’s time to say “goodbye” to expensive headaches to fix delivery errors beyond your control.

Holiday orders are often emotionally charged. Hiccups in the delivery process during this crucial time for families and friends can result in blisteringly negative reviews, social media backlash, or worse - decreased customer retention. Shipping Insurance is the ultimate solution for your business year-round, and especially during the holiday season, as it protects your brand from costly and time-consuming stresses of correcting erroneous deliveries.

Shipping Savior: EasyPost Shipping Insurance API

To help us unpack this topic, consider the top reasons to insure your products during the holidays (and any other time) shown below:

Avoid Shipping Insurance Caveats

With EasyPost, there’s no need to worry whether your First Class USPS shipment will receive the same comprehensive coverage as your overnight FedEx package. Our Shipping Insurance API protects your products against damage or loss regardless of where your package is headed or whose carrying it. You can breathe easy knowing that our Shipping Insurance API includes coverage on the following:

  • Damage or loss items.
  • Any carrier.
  • Any service level.
  • Domestic or international.

Easily File a Claim

Shipping insurance can be a headache, but it doesn’t have to be. Opposed to the average requirements for insurance claim filings, your claim form with EasyPost is a single page. Provide us with basic information regarding your package, tell us who to issue payment to, and leave the rest to our team of experts. It’s that simple. In the event you have any questions during this phase of the claim process, our Claims Support Agents will respond to you within one business day.

Simple Documentation Requirements

Along with your claim form, we ask for the customer invoice, email documentation from the customer of damage/lost, and photos (if applicable to get started). Less than a handful of documents are needed to start processing your claim, which is critical when it comes to dealing with a potentially irate customer.

DON’T Expect to Wait

Officially, claims will be completed within 30 days of filing. That said, we typically finish them within 3-5 days. Once your claim is received and approved, your check is issued the following business day, so you can get back to focusing on the holiday rush, instead of worrying about when your business will see it’s reimbursement.

Large carriers can take up to 4-6 months to review your claim, meaning you may have to wait months before you see your reimbursement while your business eats the cost, potentially opening your business to large financial instability.

Simplified Shipping Insurance For The Future

The holiday season is no time to send your customers’ orders into the world unprotected from bumps, dumps, drops, smashes, and not-so-tender handling. This year, protect your products to protect your name with an insurance provider that’s agile and responsive like EasyPost.

If you have any questions regarding our Shipping Insurance API or how we can help make this holiday season the safest and most profitable yet, please don’t wait and contact us today. The holiday rush is just around the corner!